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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My worst hotel experience yet! The bathroom had mold on walls, the popcorn ceiling had some sort of black soot trailing from the the vent. The bathroom doors are rusted. I have pictures if you are sincerely interested. Also the bath tub did not drain properly causing me to stand in 2inches if shower water while trying to get clean. Sorry for the truth.
Business response:
Thank you for your feedback. We will be addressing your concerns.
Scam We prepaid for the room yet Elderado charged us a second time for $150 additional dollars. That was more than I paid the first time. Never has a hotel on booking.com stolen from me by charging more than agreed upon. Nothing
Business response:
Thank you for the feedback!
Very Poor
It was just okay. I stayed here 20 years ago and it was much, much better Old,food was big money and little good Bed
Business response:
We apologize for any disappointment you experienced during your recent stay at Eldorado Resort Casino. We appreciate your feedback and will take it into consideration as we strive to improve our services.
Very bad smell everywhere Terrible pillows Clean room
Business response:
We appreciate you taking the time to provide your feedback. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know.
Bad
Disappointing Very out dated and there was no dead bolt on the door Price was ok
Business response:
Thanks for staying with us. We appreciate your feedback!
this experience was like regular old Hotel the hotel in general is old and has not been renovated, the restaurant crew very disappointed, as well the check in counter crew very clean I like that
Business response:
Thank you for your feedback. We will be addressing your concerns.
never again! old, dingy a/c didn’t cool, even after maintenance uncomfortably soft bed EXPENSIVE homeless everywhere the eldirado coffee company the roxy
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,151 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.