Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,152 reviews

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Ann

4 years ago

Bad

Business response:

Thank you for taking the time to provide feedback on your recent visit, Ann. We are saddened to learn that your visit failed to meet your expectations, and ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.

Jose

4 years ago

Bad

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more

John

4 years ago

not really worth the money dated and damaged furniture place needs an update to charge that much for a suite quieter than other hotels

Business response:

Thank you for taking the time to share your experience, John. Your important feedback has been shared with our management team for their attention. We look forward to your next visit at Eldorado Resort Casino for an opportunity to better serve you.

Aladdin

4 years ago

Bad

Business response:

We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Eldorado Resort Casino

Michael

4 years ago

Fair The bathroom was VERY, VERY dated. It was very dark, toilet paper and Kleenex was paper thin. Bathtub spout looked like it had been painted to match the wall paint. The toilet was dated to say the least. sleeping area was nice enough. Bed was comfortable and room was clean.

Business response:

Thank you for sharing your feedback, Michael. Your comments have been shared with the hotel management team for their attention. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Eldorado Resort Casino

Mitsu

4 years ago

Would stay at another hotel...Eldorado is not worth the value. Comparable is less than a Motel 6 N/A So,so...just average

Business response:

Thank you for sharing your feedback, Mitsu. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Eldorado Resort Casino

Abel

4 years ago

I won’t come again it needs to be remodeled

Business response:

We appreciate you taking the time to provide your feedback, Abel.

Geraldine

4 years ago

Poor

Business response:

Thank you for sharing your feedback, Geraldine. We're saddened to learn of your poor impression and sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Eldorado Resort Casino