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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Fair
Fair
Business response:
We appreciate you taking the time to provide your feedback, John.
Fair
Business response:
Thank you for taking the time to leave us a review. We look forward to seeing you again soon and the opportunity to earn your 5-star rating.
Found a bug on the bed Not clean enough Location
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction.We look forward to an opportunity to better serve you in the near future.
Property badly in need of a remodel Everything was old and rundown. It was within walking distance of the performing arts center.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Petra. We are saddened to learn that your stay did not meet your expectations, or ours. We hope you'll return for an opportunity to welcome you again to restore your faith in our property and earn your 5-star rating in the future.
Disappointing
Business response:
Thank you for sharing your feedback, Angelina. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Eldorado Resort Casino
too good to be true it didn’t feel fully clean, the place has definitely not updated the rooms it’s in the row
Business response:
Thank you for your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future.
Bad I booked a luxury room with a great view on mountains, but it was a old, dirty, noisy room with smell of cigarettes and old sheets and blankets and there is not a mountain view! Bed is very inconvience and pillows like a stone! Dust is everywhere! Drunk people were screaming all night near a door of my room! This is not 4 star hotel defenitely! Nothing
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,152 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.