This profile has been claimed by the business owner or representative.
Elephant Insurance
- Insurance
- Richmond, VA
About this business
Elephant Insurance is an auto insurance company that provides consumers with the tools and advice they need to buy and use auto insurance. Elephant is known for its customer focus, innovative pricing, and inclusive work culture. Headquartered in Richmond, Virginia, Elephant is a wholly owned subsidiary of Admiral Group, plc., a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight countries and millions of customers worldwide. Elephant is a certified as a Great Place to Work®.
Location details
8801 Park Central Drive, Richmond, VA, 23227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was paying way too much for auto insurance until I heard about Elephant... After receiving my quote, I didn’t think twice about switching over to them. I have the exact same policy, but for $***** cheaper. What more can I say?! If you haven’t already, check out the Elephant in the room, And I can almost guarantee that you’ll join the herd!
This insurance group is on its money when coming to communication with them,they sent emails keep you in touch,with vital information needed, on your policy,they make sure you understand any questions,asked them they answered correctly,I don’t know about y’all but I’m sold
I WILL NEVER recommend Elephant Insurance to ANYONE because they LIE to you. I never received an email to either accept or reject PIP until I contacted them the first day of coverage regarding the fact that my payment was higher than originally quoted. I got the form THAT DAY via email, not before. And yet my first payment is not changed because of ONE DAY of coverage generating a down payment for something I did not want. I have my budget down to the PENNY because of not having much coming in. And then THIS. This is a fiasc... read more
This company is the worst ... do not get there insurance !!!!!
I had a parking lot fender bender, minor, but trying to get Elephant to communicate with you is almost impossible. You leave voice mail and email messaged with claims and they will not respond. They have good rates but HORRIBLE SERVICE. Go elsewhere to get your insurance.
I wasn’t completely satisfied with the way that there are hidden fees that are tacked on to your next month’s payment when the previous one was late. I was unaware of these fees when I signed my policy, so just wanted to make everyone aware. I’m very disappointed and dissatisfied with the service.
As the previous reviews have stated, pray you never hit anyone that is insured through this scamming company. Even with a policy report that clearly puts the other driver at fault, I was given this reason for the denial of a claim, "The police officer wasn't present at the scene during the crash, so we are going to take the word of our insured". Wow!! Their adjusters are paid to evade accepting fault.
Worst insurance company in the whole world. Pray to God no one with this insurance come and hit you, you will never get a penny. Very rude insurance adjusters. Unhelpful . ** ** ****elephant insurance TIG you guys are so shameful to take others money
DO NOT GET THIS INSURANCE! Initially they will offer low rates. However as your agreement goes your monthly rate will fluctuate. My payment went from $260 to $350. Nearly a $90 difference. Customer service is terrible. They offer auto pay as a option to decrease your monthly payment. However they will not automatically draft your payment. I have experienced this nearly every month that I have not manually paid. This is only for you to incur late fees which they assess daily. Overall terrible choice. You get what you pay for.... read more
Frequently asked questions about Elephant Insurance
How is Elephant Insurance rated?
Elephant Insurance has a 4 star rating with 3,966 reviews.
When is Elephant Insurance open?
Elephant Insurance is closed now. It will open at 8:00 a.m.