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Encompass Health Rehabilitation Hospital of Braintree

3.6

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250 Pond St, Braintree, MA, 02184, United States

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3.6300 reviews
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Nanci B.'s profile image
Nanci B. 
rating
2 years ago

My husband was admitted after a long stay at Beth Israel Hospital. He was on dialysis and this was what we thought was a good option for him. He was over-medicated and went by ambulance to South Shore Hospital where he was in a coma for a week. He never really recovered at South Shore because they never got him up out of bed and was released to a nursing home on Cape Cod. He passed away after 4 days because they said he fell out of bed. Not possible because he could not even feed himself as he had no strength. 

Limbus S.'s profile image
Limbus S. 
rating
3 years ago

My father was a patient and they didn't give him the medications he needed directly resulting in a seizure. Absolute NEGLIGENCE! The place was filthy with sticky floors and poor service and no patience with the patients. Doctors weren't available and nurses provided empty promise after empty promise. It's laughable to even call this place a rehabiltation center. 

Business response:

We’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Limbus S.'s profile image
Limbus S. 
rating
3 years ago

My father was a patient and they didn't give him the medications he needed directly resulting in a seizure. Absolute NEGLIGENCE! The place was filthy with sticky floors and poor service and no patience with the patients. Doctors weren't available and nurses provided empty promise after empty promise. It's laughable to even call this place a rehabiltation center. 

Business response:

We’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Beth H.'s profile image
Beth H. 
rating
3 years ago

No communication from doctors, they released my mother after a 10 day stay without the ability to stand or transfer without assistance and we are expected to care for her at home with no training or aids on how to maneuver someone who is unable to ambulate without assistance. Horrible. 

Business response:

Hi Beth, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Beth H.'s profile image
Beth H. 
rating
3 years ago

No communication from doctors, they released my mother after a 10 day stay without the ability to stand or transfer without assistance and we are expected to care for her at home with no training or aids on how to maneuver someone who is unable to ambulate without assistance. Horrible. 

Business response:

Hi Beth, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Andrew S.'s profile image
Andrew S. 
rating
4 years ago

I would like to thank the 2 floor staff for their professional service in taking care of mother and helping me learn the work that will be needing to be done when my parent returns home. The nurses and CPAs are outstanding, as well as the speech therapist, also someone braided my mothers hair to keep it from knotting up :) The case workers were thorough in their job description, although there are weekend and weekday case workers they seemed to be informed and updated by each other. However this stay was not a top qua... read more

Business response:

Thank you for allowing Encompass Health to support and care for your family! Feel free to email feedback@encompasshealth.com if you want to discuss this further. 

Shay L.'s profile image
Shay L. 
rating
4 years ago

Don't Don't DON'T !! send your loved one here... Shop around... the staff don't care! Place is very stinky and dirty .. ( well on 4th floor) nurses act like they are too good to help.. with an exception of maybe two..CEO Cindy isn't much help... it's Covid still on the rise and they have two people in one room ! No privacy. If you don't have any family... I don't even know how it will go for you... they don't come around often... the standards are very low when it come to providing customer Service. RUN RUN RUN... it's a mo... read more

Business response:

Hi Shay, we’re sorry to hear about your experience and would like to learn more about the situation. Can you please email feedback@encompasshealth.com with additional details? 

Shay L.'s profile image
Shay L. 
rating
4 years ago

Don't Don't DON'T !! send your loved one here... Shop around... the staff don't care! Place is very stinky and dirty .. ( well on 4th floor) nurses act like they are too good to help.. with an exception of maybe two..CEO Cindy isn't much help... it's Covid still on the rise and they have two people in one room ! No privacy. If you don't have any family... I don't even know how it will go for you... they don't come around often... the standards are very low when it come to providing customer Service. RUN RUN RUN... it's a mo... read more

Business response:

Hi Shay, we’re sorry to hear about your experience and would like to learn more about the situation. Can you please email feedback@encompasshealth.com with additional details? 

Lisa N.'s profile image
Lisa N. 
rating
4 years ago

I was placed here for rehabilitation service after a major neck operation. I wouldn't send a dog here for help. They have 1 room for equipment which they they have little of. Their food is the nastiest crap ever! I had to use Uber eats once a day. The nurses woke us patients up at 4am to look for lice yanking my head in every direction (which with 2 rods and 16 screws newly implanted was NOT a smart thing to do). They have sticky mouse pads IN every room! I had to get a DOCTOR'S NOTE to get ICE for pain & swelling and even... read more

Frequently asked questions about Encompass Health Rehabilitation Hospital of Braintree

How is Encompass Health Rehabilitation Hospital of Braintree rated?

Encompass Health Rehabilitation Hospital of Braintree has a 3.6 star rating with 300 reviews. 

When is Encompass Health Rehabilitation Hospital of Braintree open?

Encompass Health Rehabilitation Hospital of Braintree is open now. It is open 24/7.