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Endurance Dealer Services
- Automotive
- Northbrook, IL
About this business
ABOUT EDS HONORED ACCOMPLISHMENTS, SUBSTANTIAL GROWTH AND STRONG RELATIONSHIPS Endurance DS offers a broad portfolio of flexible products and programs that can be customized to specific market needs. While other companies view a sale as the end of the job, Endurance views it as just the beginning. Each sale is an ongoing relationship, supported by a customer service infrastructure that is unparalleled to any other company in the industry.
Location details
400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Filed 2 separate claims and got denied with both and I am talking over $2000 in repairs. This is really frustrating and dissatisfied with the services. If my package was not fully paid for O would cancel in a heartbeat!
Avoid Endurance ************** at All Costs I strongly advise against purchasing Endurance **************. Their advertising is highly misleading. While they claim you can choose your own mechanic, what they conveniently fail to mention is they impose a strict cap on labor rates leaving you to cover the ************* my case, I had my cars tie rod ends replaced at a certified **** dealership. When the dealer contacted Endurance for payment, they were informed Endurance's maximum labor reimbursement was $23/hour less than the... read more
My reason for cancelling is due to warranty coverage. Endurance is by far the worse warranty company ever. It covers absolutely nothing even though it states in the contract what it covers but when the repair shops call it is always an issue of why they wont cover it. I have called and made claims on many occasions on things that should have been covered by due to the small print on Endurances side it is not covered under warranty. I have wasted my money for over a year and have had to pay out of pocket thousands of dollars ... read more
Denied coverage for repairs to the rear differential on my ******** SRX that should be covered. Very unfriendly difficult people to deal with.
My experience with endurance is just awful out of the vehicles that I have paid for coverage with this **************** the three repairs that I submitted were all ended up not being covered by endurance one was clearly above board in their reasons but it was almost like fine print issues. When I paid more to avoid that in future situations it's still resulted in them not honoring my claims. The last claim there was no grounds not to honor my claim. Whatever concerns they had I addressed them. They took a long time in consid... read more
If I could give no stars I would. They not an accredited business in no shape or form. They won't cover anything. When we reached out to ask why and get details they wouldn't provide any information. Even after we told them they are legally obligated to provide this information to their customers. Bottom line DO NOT DEAL WITH THIS "COMPANY".
NEVER CONTACTED THIS ****************. HOW MANY BAD REVIEWS, WHY TAKE THE CHANCE. READING REVIEWS TELLS ME NOT A RELIABLE COMPANY. WANT YOUR MONNEY BUT NOT WILLING TO PAY OUT MONEY FOR ********** ****** IS 25 YEARS OLD, EXCLUSION ENDS UNDER 20 YEARS OLD. WHY DID THEY EMAIL ME TWICE JUST AFTER 5 AM TODAY.BEFORE READING REVIEWS, EXACTLY WHAT I EXPECTED. TOO MANY COMPLAINTS, WHY PEOPLE SIGN UP WITHOUT DOING THEIR HOMEWORK ON ANY AND ALL WARRANTIES? MORE THAN LIKELY REFUSE TO PAY FOR REPAIRS, THE FINE PRINT THAT COVERS THEIR ***... read more
Buyer Beware! DO NOT purchase a warranty from this company. I purchased a Level 4 contract througth a dealer with the expectation that money would be paid out for routine services, as well as all other major components of the vehicle. I have NEVER once been able to use their services. Most shops i have gone to have never heard of this company. I asked if I could send in receipts for all routine repairs i have made from date the contract was purchased, and i was told no, all work must be pre-approved. I tried to cancel my con... read more
Vehicle has been in the shop since the second week of Sept. First diagnosis was the turbo. After several delays, Endurance asked if I would accept a used turbo and it would be covered by the warranty I agreed. It took over a week for the turbo to arrive at the repair facility. Further inspection revealed it was a bad valve issue and the motor would have to be rebuilt/replaced. Now the "Endurance Train" has come to a complete stop. They wanted the engine completely tore down, (at my expense), so the root cause can be determin... read more
Frequently asked questions about Endurance Dealer Services
How is Endurance Dealer Services rated?
Endurance Dealer Services has a 1.1 star rating with 273 reviews.
When is Endurance Dealer Services open?
Endurance Dealer Services is closed now. It will open at 9:00 a.m.