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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Phone agent was polite and efficient and handled my request in a reasonable time.
Business response:
*******, we're happy to hear that you had a great experience! We're here for you anytime. - Endurance
Answered all my questions. And were very professional. Helped me along the way to choose the best coverage for my vehicle.
Business response:
Hi, ******. Thanks for taking time out of your day to leave us a review! - Endurance
The representative I spoke with was very knowledgeable and helpful with my questions and also ensured that the sent the information out to my email, which to me is going the extra mile.
Business response:
Hi, ****. Thank you for your review! We're glad our team was able to help you out. - Endurance
Very frendly and informivitive when asked questiond they answdred. They seemed honest about there product
Always nice, helpful and will bend over backwards when you need.
Business response:
Hi, ******. Thank you for taking the time to leave us a rating. It's much appreciated! - Endurance
Program, work outs and price okay. Problem developed after I had cancelled my subscription. I was then charged for an additional 3 months of service, even though they had accepted my cancellation. When I asked for a refund, I was sent to the hard sale division that offered me anything but a refund. Only after I informed them that I would cancel by having my credit card provider block payment, did I they assure me a refund. Not the best experience that I had expected.
Business response:
Hi, *******. We're sorry to hear about the challenges you experienced during your cancellation process. We strive to provide clear and efficient support, and we regret that your interactions left you feeling frustrated. Your feedback is important to us, and we'd like the opportunity to review your situation in more detail. Please contact us at *********************************** so we can help you directly. Sincerely, The Endurance Team
The agent, ******, was very helpful and the very best.
Business response:
Hi, *** ****. Thank you for taking the time to leave us a review! - Endurance
My experience was ok, I kept the plan for almost 9 months. ***** to submit claims twice. They cover many items just not what I and my mechanic thought they should. A company called route 66 does cover those items. Decided next time to go with them or another ********** does take them 6-8 weeks to refund some money. They said a check was mailed to me April 15, 2026. I will verify once or if it happens
Business response:
Hi, Roberth. We're sorry to hear about your negative experience. We strive to be transparent about coverage terms and regret any confusion that may have occurred. We understand how frustrating it can be and appreciate you bringing this to our attention. If you still have questions or need further assistance, our customer care team is here to help ************************************** Thank you, The Endurance Team
Everything was great and very helpful. She solved all my issues.
Business response:
Thank you for your review, *******. We will share this with our customer experience team to let them know to keep up the good work! - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.