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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
When my truck began showing signs of a problem I took it to the dealership to be checked. The service manager called me that afternoon and explained the problem; the torque converter was beginning to fail. He said it would probably cost around $2,000 and that this was something that could lead to transmission trouble if I didnt have it repaired. Wow. I mentioned that I had purchased an extended warranty from Endurance. He asked me to print out the warranty info and drop it off the next day. From that point on, he and Enduran... read more
Business response:
Hi, ******. Thank you for sharing your experience! We're glad to hear everything went smoothly and that our team was able to work directly with your dealership to get the issue resolved. It's great to know your truck is back on the road and running like new. We truly appreciate your trust and feedback. - Endurance
I have had Endurance for several years. They have paid two claims on two separate vehicles with no problem. I will say on the second claim, I was surprised that I had to pay for a rental and be reimbursed when on the first claim, the dealership had an Enterprise car rental that allowed me to pick up the vehicle once the service was approved and they billed Endurance after. That was a little bit of an inconvenience. It was also not convenient that they would not release the funds for repair until they receive confirmation tha... read more
Business response:
Hi, ****. Thank you for sharing your experience and for being a longtime Endurance customer. We appreciate your understanding, and we're glad to hear that overall your claims were handled successfully. Your feedback is valuable, and we truly appreciate your recommendation.Sincerely,The Endurance Team
Your vehicle will break down at some point. This company will deliver on their promises in your personal contract. I highly recommend them.
Business response:
Hi, *******. Thank you for taking the time to leave us a rating. It's much appreciated! - Endurance
I was skeptical about extended warranties after seeing mixed reviews online, but my experience with Endurance has been excellent. I purchased a plan for my 2015 Kia ***** and within 6 months, my transmission failed. Endurance covered the replacement (over $2,000), and recently they also covered a suspension repair for my ball joints.The process requires patienceyou must have verifiable maintenance records and use a reputable shop that calls for authorization before doing the work. I had one small claim denied early on becaus... read more
Business response:
Oriya, thank you for sharing your experience and for taking the time to highlight what worked well for you. We're glad to hear your repairs were covered and that your coverage has provided real value and peace of mind. We truly appreciate your recommendation and your thoughtful feedback. - Endurance
I was doubtful as to whether Endurance was the real deal, I halfway thought that I was going to be given a run around if I ever made a claim. Well, the time came around for a claim for nearly $2000 on my electrical system. Endurance didn't give me a run around, they paid the claim at a shop of my choice. They are a good deal and a very good company.
Business response:
Hi, *****. Thank you for sharing your experience and for giving us the opportunity to earn your trust. Were glad to hear your claim was handled smoothly and that you were able to use the repair shop of your choice. We truly appreciate your feedback and recommendation. - Endurance
I have had the most pleasant and pleasure in speaking to the sale representative and the customer ********************** representative for a company that I wound do business with in the foresee future.
Business response:
Hi, ******. Thanks for taking time out of your day to leave us a review! - Endurance
Had a great experience with a wonderful receptionist! Very helpful!
Business response:
Hi, *******. Thank you for rating your experience with us so highly! - Endurance
The customer ********************** representative that I spoke with was very informative, and very helpful and she assured me that everything was okay with my warranty on my car and I was still covered .that ease my mind .??
Business response:
Hi, ****. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - **********************
A good company to deal with don't give you the runaround they get right down to business
Business response:
Thank you for your kind words, *****. We really appreciate you taking the time to share your experience with us. - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,293 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.