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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Manager ********* was a pleasure to speak with. She has exceptional customer ********************** and was very kind. Great experience dealing with everyone I have spoken to at Endurance over several phone calls.
She was very helpful she tot me everything bi needed to know
I needed to cancel my coverage because I sold the vehicle that was under the Endurance warranty. **** was very helpful in getting me all the documentation I needed to complete the cancellation and possible refund process.
The NO hassle warranty company. We were broken down some 30 miles or so outside of our hometown and Endurance sent a tow truck out to get us and bring us back to one of their top rated repair shops and in just the very next day, we were on our way again.We were blessed to have Endurance!?????????
Overall, i am pleased with customer **********************. They are always professional and kind. My only complaint is when i went to have a repair done on something i thought would have been covered (a cylinder) they decided that was preventable maintenance.
Business response:
Hi, ********.We're glad to hear youve had positive interactions with our customer ********************** team, and we appreciate you sharing your feedback. We'd like the opportunity to review your concerns and the claim details. Please contact us at *************************************************************so we can assist you directly. Sincerely, The Endurance Team
Very knowledgeable and friendly it was a pleasure working with him
****** did cover all policy requirements I was able to communicate on a good level where l understood ****** did everything that he needed to do to provide good customer ********************** Have a blessed rest of the day
When I called in, I was given to one of your sales **** from ***** area or ******* I dont remember which his name was *****. I had some questions. He had good answers. I had some more questions. He was well-versed, had some objections he addressed those he asked for the sale I locate it wasnt pushy, but his knowledge was an asset to your company and to the customer. Highly recommend ***** if you can get them although its calling is random.
My customer ********************** contact, Mr. ********* was helpful and efficient. He spoke clearly and politely, handling my payment change and answering my question about the number of remaining payments.If I need customer ********************** again, rather than a different agent, I would like to speak to Mr. ********* although I doubt you could give me his direct number.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,900 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.