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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I was skeptical about extended warranties after seeing mixed reviews online, but my experience with Endurance has been excellent. I purchased a plan for my 2015 Kia ***** and within 6 months, my transmission failed. Endurance covered the replacement (over $2,000), and recently they also covered a suspension repair for my ball joints.The process requires patienceyou must have verifiable maintenance records and use a reputable shop that calls for authorization before doing the work. I had one small claim denied early on becaus... read more
Business response:
Oriya, thank you for sharing your experience and for taking the time to highlight what worked well for you. We're glad to hear your repairs were covered and that your coverage has provided real value and peace of mind. We truly appreciate your recommendation and your thoughtful feedback. - Endurance
I was doubtful as to whether Endurance was the real deal, I halfway thought that I was going to be given a run around if I ever made a claim. Well, the time came around for a claim for nearly $2000 on my electrical system. Endurance didn't give me a run around, they paid the claim at a shop of my choice. They are a good deal and a very good company.
Business response:
Hi, *****. Thank you for sharing your experience and for giving us the opportunity to earn your trust. Were glad to hear your claim was handled smoothly and that you were able to use the repair shop of your choice. We truly appreciate your feedback and recommendation. - Endurance
I have had the most pleasant and pleasure in speaking to the sale representative and the customer ********************** representative for a company that I wound do business with in the foresee future.
Business response:
Hi, ******. Thanks for taking time out of your day to leave us a review! - Endurance
Had a great experience with a wonderful receptionist! Very helpful!
Business response:
Hi, *******. Thank you for rating your experience with us so highly! - Endurance
The customer ********************** representative that I spoke with was very informative, and very helpful and she assured me that everything was okay with my warranty on my car and I was still covered .that ease my mind .??
Business response:
Hi, ****. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - **********************
A good company to deal with don't give you the runaround they get right down to business
Business response:
Thank you for your kind words, *****. We really appreciate you taking the time to share your experience with us. - Endurance
Great service. Great pricing. ********* helped me and my wife do exactly what we wanted and I'd highly recommend them to anyone looking for quality extended warranties.
Business response:
******, thank you for your kind words. We really appreciate you taking the time to share your experience with us. - Endurance
****** took his time, explained to me the answers to my concerns. Thank you!!
Business response:
Hi, ****. Thank you for leaving us a stellar review! - Endurance
******** was patient, knowledgeable, professional and caring. She should become a trainer so other staff can learn how to speak with and to listen us, the customer. This acknowledgement regarding ******** sould be put into her HR FILE.
Business response:
Hi, *******. We're thrilled to hear you had a great experience with our team! If you have any questions in the future, don't hesitate to reach out. - Endurance
Endurance Warranty Services has a 4 star rating with 33,521 reviews.
Endurance Warranty Services is closed now. It will open on Monday at 8:00 a.m.