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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I found ****** to be very friendly and helpful throughout the call. Wish there were more customer ********************** people like him.
I purchased a policy threw endurance and filed a claim and was having a very difficult time w it and finally after getting a lot of run around I was finally able to speak to *** ******* an account manager for ********************** and she did an awsome job of explaining the claim to me and answering my questions and making sure I actually understood everything what was even more amazing was she got me into a better contract than the one I was in to avoid the headache that I went threw on this claim need more employees like ... read more
Endurance helped cover the cost when my transmission( Valve body) went out on my new to me 2021 ***** Trail Boss 5.3 10 speed. The whole process from the Friday before Memorial Day when it went out to getting my truck back was 3 weeks to the day. Endurance did a zoom call to dealership to investigate the problem, but had to send out an investigator to inspect it in person. I had to pay the $100 deductible and the transmission filter. The overall bill was $4300.00. So endurance covered $4000 of the bill. Thank God for that. T... read more
****** was very helpful getting my policies corrected and completed.
****** ******** was the best customer ********************** representative I've ever encountered. Very caring, compassionate, funny & knowledgeable. He went above & beyond my expectations. Great tep!
My overall experience with Endurance accounten & customer ********************** was very understanding and helpful and fast getting a quote and approval for car warranty
Great peace of mind. Great value. I like the way they explained everything so you can understand what you get, and how well you'll be taken care of.
Business response:
Thank you for your review, ****. We'll share this with our team to let them know to keep up the good work!
I've been having a problem with my auto pay with Endurance, so I called to get this resolved.The first ***** I spoke to was very nice (I was not), and I didn't quite understand what she was telling me, so she connected me to *****, who was so very kind and helped me thru the entire situation.I haven't had any claims, but I will continue to be a loyal customer
Business response:
Hi *****, thank you for sharing your experience. We're happy to hear that our team was able to resolve your autopay concerns with kindness and professionalism. We appreciate your loyalty and your trust in Endurance!
Godan was excellent, he helped me revise my coverage to what I could deal with, I wish every representative was as savvy and professional as he was!!!!!!
Endurance Warranty Services has a 4 star rating with 34,051 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.