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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I submitted a claim and Endurance approved an aftermarket part instead of an OEM part. After the repair, the original problem was not fixed. I immediately notified both the dealership and Endurance and was told the part was under warranty and to bring the vehicle back after my vacation. When I returned two weeks later, Endurance required me to pay another deductible. It's not about the moneyit's the principle. I should not have been charged a second deductible for a repair that failed to correct the original issue.
It's so refreshing to speak with a human who has obviously been gifted with great customer satisfaction skills. He was pleasant, knowledgeable, and talked like someone who really was interested in helping me to keep my truck in running condition. It is paid for and as a senior citizen it is important to keep it running well, so I can continue to be independent. Thank you.
Business response:
Hi, ******. Your feedback about our team is highly appreciated. Thank you for the review! - Endurance
Pleasant interchange with customer **********************. Goal was to confirm I only have one active contract, as two showed up under my name. The former contract was voided and no other discussion was required.
Business response:
Hi, ***. Thanks for taking the time to share your positive experience. We're glad our team was able to clear up your contract issue. We're here for you anytime! - Endurance
Every time I have talked to them , they have been extremely helpful. I recently changed vehicles , and they helped me get good coverage for my new vehicle, the agent was extremely helpful.Friendly and professional
Business response:
Hi, *******. We appreciate the kind words about our team and are glad we could provide you with a positive experience! - Endurance
I wouldn't know what I would do without endurance ???? thank God
Business response:
********, thanks for taking time out of your day to leave us a review! We're glad to have you as a customer. - **********************
They have delivered an exceptional experience and the representative were very informative and agile. Thanks! I would recommend to anyone.
Business response:
Thank you for the review! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance
I really like all these services they had available as far as my warranty,@ etc..... thanks!! ??
Business response:
Thank you for rating us so highly, *****!
We had Endurance warranty on a 2022 ****** Pathfinder SV; we upgraded to a 2023 ****** Pathfinder, platinum edition, and called Endurance to transition the policy from the 2022 to the 2023.****** was our contact point and made the transition seamless, was engaging, interactive, respectful of our needs, and an excellent representative of Endurance
Business response:
We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
I just signed up and have not used it. But the person that signed me up was very professional and courteous. And I feel like I got a good policy for the money. Im pleased with the sign up. Only time will tell about the rest
Business response:
Hi, *****. We're happy to hear the sign-up process was smooth and that our team provided clear information. If you ever need assistance, we're here to help. - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,554 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.