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Endurance Warranty Services

4.1

About this business

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.132,944 reviews
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Candy C's profile image
Candy C 
a year ago

They refused to cover the repairs to my car. What good is insurance if they won't cover the repairs 

Business response:

*****, thank you for your feedback. We strive to make every customer experience positive, and were sorry we have not met your expectations.Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, The Endurance Team 

Dutch P's profile image
Dutch P 
a year ago

The Worst Customer ********************** I have ever experienced for any company They do not answer on there 24hr Hot Line. Just Voice Message Saying Our Office is Closed 

Jerry S's profile image
Jerry S 
a year ago

Scam. I have a claim and they say my car has been totaled. They had no problem taking premium pays several months. My title is clean. ****** 

Business response:

*****, thank you for your review. All feedback is important, and were sorry to hear you had a negative experience.Please email *********************************** with details about your experience and coverage plan number, and we will be in touch. Sincerely, The Endurance Team 

Kile C's profile image
Kile C 
a year ago

Scam scam scam company I promise you safe your time and money dont deal with them they want to take your money and not pay claims. They are a scum company. 

Business response:

****, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team 

Lizeth S's profile image
Lizeth S 
a year ago

They are scammer, they tell you everything is preexisting conditions when you file a claim,you ask for a supervisor, they never have one available.Trying to cancel the policy is almost impossible.They have been a nightmare to us. I ended up canceling 2 policies they weren't worth a dime.1 month my vehicle at the dealership waiting for an inspector, they are such a joke.SCAMMERS, SCAMMERS, SCAMMERS 

Business response:

******, we would like to apologize for your recent experience. We pride ourselves on our customer ********************** and high-quality standards. We would like to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team 

Carolyn V.'s profile image
Carolyn V. 
a year ago

I spoke with representative *****. the letter was in reference to a continuing auto repair policy at a cost of $150-$500. annual price. I called stating I wanted to cancel that policy. she said my trial policy was no longer in effect, but, I can get another policy. I told her that I was calling to cancel anything with their company. *****, called me a weirdo, three times and said it would be funny; if I have to pay for my repairs. I was aware of that, of course. I mentioned that this company wouldn't pay for everything anywa... read more

Business response:

*******, thank you for taking the time to write to us. Were sorry to hear about your experience. Would you please reach out to us at *********************************** about your concerns? Any additional details will help us find the right solution for you and potentially other consumers moving forward. We look forward to hearing from you.- The Endurance Team 

Rose M's profile image
Rose M 
a year ago

I live in upstate **, my exhaust manifold is warped and because the bolts and screws are rusted my warranty doesnt cover this. We all know NY has wet snowy weather for many months!!! This is UNACCEPTABLE!!! NOT A GOOD COMPANY!!! 

Business response:

****, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your coverage plan information so we can assist you further.Sincerely,The Endurance Team 

Michael D's profile image
Michael D 
a year ago

This Company is Terrible and doesn't return your refund after 4 to 6 weeks!I've past the 12 wk point and will now consider Suing I have followed all the procedures they asked for My Refund. I never used them because they never covered what I needed. They need to pay for their actions! 

Business response:

*******, were sorry to hear about your experience. Wed like to see what we can do to make things right. Please email *********************************** with these details and we will be in touch soon. Thank you, The Endurance Team 

Andy K's profile image
Andy K 
a year ago

Very very very expensive. Actually the most expensive I have found. Actually by thousands. But the reviews seemed the best so I guess if I need lets say a transmission Ill still have paid more for the warranty lol 

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.1 star rating with 32,944 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is open now. It will close at 5:00 p.m.