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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My 1 star rating is due to the abysmal experience I had with the sales rep via the phone. This sales tactic is very similar to a timeshare presentation where if you say no it becomes hostile. I had to hang up after saying I have/ will be shopping around. Rep asked if I knew what I was looking for which I do, then told me unless I worked in the industry I didn't know what I was doing. I wouldn't buy a thing from Endurance due to the terrible customer ********************** I received.
Terrible company. Gets out of paying claims. Fraud! Signed up 09/11/2023. Wanted EVERYTHING covered. They said had to wait 30 days before any claims paid. Turned in a claim on Jan 16,2024. They said it wasn't covered under current plan. I then told them I sign up for the top tier to begin with. Please do the upgrade now so that EVERYTHING is covered. Turned in a claim for my engine, they said I hadn't waited the 30 days. It has been 3 months since I signed up! They said since I upgraded that I had to start over with the 30 d... read more
I never heard of Endurance, I am not their customer, I don't own a vehicle, I'm not near **, but suddenly received snail-mail from them about "my" rates increasing and encouragement to call. Instead, I reported to BBB. I see why Endurance is not BBB accredited, but I don't call scammers to resolve issues they create. Thanks for allowing my review though.
COMPLETE **** COMPANY! Check the multiple complaints. Their marketing letter was sent to my address with their boiler room number to call. They wanted the information on my new vehicle BEFORE I would be transferred to a "supervisor" to be removed from their database. They data mine from loan companies to **** you on a "Service Plan." Report them to the *** if you've received one of these letters with a phony "Customer Code."
Such nice folks, took care of my problems very quick. Would recommend.
Great service and helpful people. I would recommend this to anyone looking for coverage
I got a 2017 G550 ******** **** for my birthday and wanted to get a car warranty to cover and major issues they may have came about. I decided to go with Endurance warranty. I purchased the car off the lot and got the warranty the same time. 3 months has passed and an issue came about It to the shop and I let them know I had a warranty with the car. They called the car warranty company and they didnt honor the claim stating it was a preexisting issue. I just purchased the car of the car lot. Whats the point of getting the wa... read more
Awsome great customer ********************** care about people and sll that s***
Have a 2004 Mercury Mountaineer, ****** miles, listened to the ** ads, on how great the service would be how much they would cover, well at ******* miles the transmission when out!, So shopped around for repair shops that actually would work with endurance, finally found one, now the fraud is revealed, after contacting endurance they claim that on page 25 on the contract the repairs CAN NOT go over the **** ********* value of the **** WELL at the time of purchase, the mileage and age ALREADY WAS OVER THE **** wholesale valve... read more
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.