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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Horrible coverage! When my rear differential failed, they refused to cover because of the failure point. Absolutely worthless coverage. Save the monthly payment and put it towards repair or a new car. Never getting a warranty with Endurance ever again.
They use an outside claims agency that is absolutely horrible to speak with. Their claims adjusters will tell **************** one thing and then do another. I would recommend that they start handling everything in house, instead of outsourcing it.
Business response:
Hello ****, we would like to apologize for your recent experience. We pride ourselves on our customer ********************** and high-quality standards. We would like to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team
***** dollars was taken from my account by them. I have pics
Business response:
********, thank you for your review. All feedback is important, and were sorry to hear you had a negative experience.Please email *********************************** with details about your experience and coverage plan number, and we will be in touch. Sincerely, The Endurance Team
ENDURANCE extended vehicle service plans, if I could give them a minus one star I would, stay away from this company as far as you can. My wife bought a new car from the ****** dealership in *********, **. and she got her auto loan from the Clark ******************* on ******************* in Hend. **. and the **** had recommend to her to buy an extended vehicle service plan from ENDURANCE, this was a big mistake, and now **** doesn't use ENDURANCE anymore so they could care less about all the people who got the ENDURANCE pol... read more
Business response:
*****, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, The Endurance Team
I found some of the workers untrustworthy. Tried to cancel contract for 60 days and still was unable, until they started taking money from my credit card. No means No!
Business response:
********, thank you for your feedback. We strive to make every customer experience positive, and were sorry we have not met your expectations.Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, The Endurance Team
Do not waste your money! They will find a way to not pay a claim if possible. They denied a claim I filed for replacing a transmission they said because it was rebuilt 7 months ago it wasnt fixed properly, even though I drove it for 7 months without a warning light coming on .The Dodge dealer told me that they were like that after I was denied. So I paid $150 a month for 6 months for nothing !?? they will find a way to deny a claim if possible *********************
Voided my warranty on a technicality, refused transmission repair, refused to refund remaining miles or time on policy. Dealer ended up paying for transmission repair because they disagree with Endurance. Haven't responded to emails throughout the claims process. One of the poorest customer ********************** experiences I've ever.
Business response:
***, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, The Endurance Team
If I can give a zero to this company I would horrible warranty company, doesnt cover anything so unsatisfied
Disgusting ********, ready to effup your day and they're proud of it.
Business response:
We appreciate your feedback, *******. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.