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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Still awaiting a refund for a fully paid for coverage that we had to cancel due to a wreck and the vehicle was totalled. We paid of $3000 in full in May and vehicle was wrecked in late Oct. We had to wait to file the refund until Jan 1 due to an extra total loss credit Camco with Endurance was giving us. But was told the Endurance amount would be paid by this week as it takes 6 weeks to process. No check yet so called them today and they haven't even processed it yet. Doubting whether we will get it back ever. Time to get an... read more
Business response:
******, thank you for your review. All feedback is important, and were sorry to hear you had a negative experience.Please email *********************************** with details about your experience and coverage plan number, and we will be in touch. Sincerely, The Endurance Team
I received a letter that said there will be a price increase to my extended vehicle service plan effective 02/15/2024.I have not owned a car in 40 years.Scam.
Business response:
*****, were sorry to hear about your frustration. Please call us at ************** and an Endurance customer ********************** representative will be happy to assist you with removing you from our mailing list. Thank you,The Endurance Team
PLEASE DO NOT BUY ENDURANCE. IT'S A BAIT AND SWITCH. MY POLICY WAS A SECURE PLUS WITH ELITE MEMBER STATUS. I WAS 250 MILES FROM HOME AT 430PM ON FRIDAY. I SPOKE WITH AN AGENT WHO TOLD ME TO CALL A REPUTABLE DEALER AND TAKE THE VEHICLE TO THEM. I CALLED 3 COMPANIES, 2 JEEP DEALERSHIPS IN **********, *******, AND *** *** IN ****** AND NONE OF THEM WOULD TAKE A VEHICLE WARRANTIED BY ENDURANCE, ONE SAID DUE TO PAYMENT ISSUES. I CALLED BACK AND THEY TOLD ME I HAD HOTEL AND RENTAL COVERAGE ON THE VEHICLE AND ASKED IF COULD I STAY ... read more
Business response:
*******, we would like to apologize for your recent experience. We pride ourselves on our customer ********************** and high-quality standards. We would like to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team
Don't use Endurance, there a ****. They lie have you paying all this money and cancel your policies all at the same time. Old outdated system. Rude employees. And yes . One hung up in my face because he didn't know what he was doing. One told me I had been had. And then hung up. These are just ******.
Business response:
***************, thank you for taking the time to write to us. Were sorry to hear about your experience. Would you please reach out to us at *********************************** about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.- The Endurance Team
ABSOLUTELY THE WORST COMPANY EVER!! agent so rude and disrespectful and wont take no for a answer. than he proceeded to get mad and yell and cuss. DO NOT USE THIS WORTHLESS COMPANY!
Business response:
*****, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team
Dont know how they received my phone number, asked multiple times to remove from call list. Phone number is coming up from a small town in **** and they are supose to be a large warranty company based in ********. If you can not call from a number where your company is based out of, I would not trust my money with this company.
Business response:
****, we can certainly add you to our do not call list. Please give us a call at ************** and we can assist you with this request. Thank you,The Endurance Team
Endurance Warranty is a SHADY COMPANY I purchased a Warranty contract in Dec of 2023 I purchased a brand new vehicle February **** I had to call 8 times to get them to cancel my contract on the traded vehicle plus the service rep never told me my contract would still be valid until I sent a cancelation letter back that they emailed and it gas to be notarized don't bother with these people it's better to get an extended warranty through the dealership yes its gonna be more expensive but less hassles with claims or cancelation... read more
Business response:
******, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your coverage plan information so we can assist you further.Sincerely,The Endurance Team
ABSOLUTE rip off! Extremely costly and the company makes you jump through hoops. You send them receipts the garage provided you and if they are hand written they're not accepted. Their book says it has to be computer generated. Not every garage has computers. 90% of them use had written sheets with carbon. I have been without my car for over a month waiting for approval only to be denied after making several phone calls. They don't communicate with you at all! Wish I had never signed up with this company. They're commercials... read more
Business response:
*****, we regret to hear that your experience didn't meet your expectations. Ensuring our customers receive assistance is our utmost priority. Your feedback is valuable, and we're eager to address the concerns you have.Kindly contact us at ************************************ and we'll assist you further.Thank you,The Endurance Team
I believe this company is a scam a very seldom pay out on claims make you jump through all kinds of hoops and then when you ask for a refund, they tell you its 4 to 6 weeks actually takes longer
Business response:
******, we appreciate your feedback. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.