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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I think endurance is a rip off. I canceled my policy and they wont refund my money and theyre trying to charge me for more money on the policy that I canceled. They dont pay the mechanic bills as a matter fact they dont pay anything but they will take your money, I am seeking a lawyer And I will *** them to the **** so please do not get endurance
Business response:
***** ***, were sorry to hear about your experience. Wed like to see what we can do to make things right. Please email *********************************** with these details and your coverage plan information, and we will be in touch soon. Thank you, The Endurance Team
Endurance has to be the worst warranty. They denied my claim stating it was an impact to my vehicle while *** dealership ****** its a mechanical issue. Ive read the contract several times and the issue should be covered
Business response:
********, thank you for taking the time to write to us. Were sorry to hear about your experience. Would you please reach out to us at *********************************** about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.- The Endurance Team
Terrible company that does not pay the claims they agree and authorize to pay
Business response:
Hi *****, we regret to hear that your experience didn't meet your expectations. Kindly contact us at ************************************ and we'll assist you further.Thank you,The Endurance Team
Horrible company to have. Do not use. They rip you off by promising they cover claims and then cover with the cheapest route they possibly can. The consumer ends up paying more out of pocket than the actual company itself.
Business response:
*******, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your coverage plan information so we can assist you further.Sincerely,The Endurance Team
Somehow the oil burned out of my car. It needed piston rings and module. It was going to be very expensive to fix. Endurance said they had to have one of their inspections determine the cause. I didn't believe they were going to fix it. First all oil change receipts had to be sent. They were sent in one day. 12 days went by and they still never came. Every time I called they promised it would be the next two days. They said they had 48 hours from when it was assigned. Every time I called they changed the date it was assigned... read more
Business response:
*****, we're sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, The Endurance Team
By far the WORST Customer ********************** I've ever encountered!!! Spoke to **** 3 x times and learned that he a) lied about when I would receive my refund b) refused to provide me the contact info for his boss and c) learned though he eluded to having certain authorities in getting things done, that too was a lie. Just like the other have said, when I called, I am passed from one representative to another OR they will place you on an indefinite hold! I am OWED MONEY ie. REFUND, due to me cancelling the policy in adva... read more
Business response:
*******, were sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at *********************************** with these details of your situation and contact information, and we will be in touch. Thank you, The Endurance Team
I wasn't helped instead I was rudely hung up on
Business response:
We appreciate your feedback, *****. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
I have the Supreme (the highest coverage) coverage with Endurance for my 2016 ******* ********. Dealers in my area wont work with them due to their onerous process leaving my warranty useless. Avoid Endurance at all cost!!!
Business response:
Thank you for sharing your feedback, ****. If there's anything we can do to improve your experience, please feel free to send us an email at ***************************************** you The Endurance Team
DO NOT BUY!!!! 0 STARS. they refuse to fix mny vehicle claiming all types of problems. but heres the newest one. they say my truck was not listed as raised and that i did when i purchased the truck from a dealer like that. they are a fraud.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.