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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
complete scam refusing to cover claims over ***** with a contract with unlimited miles.
Business response:
******, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team
HORRIBLE RIP-OFF COMPANY! I was informed when I signed up for the auto warranty If for any reason I was not satisfied I could cancel and would get a pro-rated refund, a few months later I decided to cancel the policy to date I have not received my refund. It's been 3 months and I'm still getting the run-around. My point is if you decide to cancel your policy. It's all fun and games while you're paying, but the minute you're finished with them they are finished with you. Buyer beware. What extraordinarily HORRIBLE service and... read more
Business response:
*******, we would like to apologize for your recent experience. We pride ourselves on our customer experience and high-quality standards. We would like to make things right. Please email *********************************** with these details and your policy information, and we will be in touch soon. Thank you, The Endurance Team
I signed up in December 2023- drove my vehicle *************************************************************************** Needed service on brakes, wheel bearings I have the advantage plus coverage apparently they will not pay for anything! (My bill 2k plus) I'm not seeing the benefit.
Business response:
*******, thank you for taking the time to write to us. Were sorry to hear about your experience. Would you please reach out to us at *********************************** about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.- The Endurance Team
Very poor service, difficult to reach and waited a full day to hear back from them. Hours listed on website were wrong. Claim denied because they dont include gaskets, seals or hoses, the very things that go wrong on used cars. Pointless and overpriced. Canceled and asked for a refund as per **************** they have to provide within 60 days. They even make the cancellation arduous requiring a notary and then wait 6-8 weeks for a paper check vs. a credit back to my credit card. All around a real pain to deal with and a com... read more
Business response:
*****, were sorry to hear about your experience. Wed like to see what we can do to make things right. Please email *********************************** with these details and your policy information, and we will be in touch soon. Thank you, The Endurance Team
Horrible customer **********************, could not get a simple name change done after several attempts!
Business response:
****, we're sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, The Endurance Team
I have been paying for this useless warrenty company they refusing to properly repair my car.
Business response:
Ebony, we appreciate your feedback. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
Absolute worst warranty company ever! A one star rating is too high. My son purchased this warranty and was told all repairs would be covered. He took his truck to the dealership and first we were told the mileage was incorrect. After providing documents (luckily we kept receipts) we were able to fix the mileage. Then were told the service and part being fixed was not covered, by the Endurance adjuster/supervisor even though their customer ********************** representative agreed with us and said it should be covered. Ne... read more
Business response:
***, were sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at *********************************** with these details of your situation and contact information, and we will be in touch. Thank you, The Endurance Team
My account has been canceled in error due to a system glitch and they don't want to continue my policy or give a refund. I have multiple email communications from MEPCO (organization that processes payments) that payments where payed. My account reflected payments made to my account but ********************** doesn't want to honor the payments. I have been going back and forth with the business representatives and received multiple answers on why my accounts was canceled and they all have communicated it was an error on thei... read more
Business response:
******, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, The Endurance Team
Scammers ! They know the year and mileage of your vehicle when you sign up . They say nothing about the limit of liability . Meaning that if you have a higher mileage older vehicle , they sell you a warranty that will only cover half or less of the value of what you are paying for the warranty itself . I have a $4600 policy that will only pay up to $2300 . Thats a scam, they never , EVER. Said anything. And its absolute torture calling those people. They are trained at the run around and will belittle and berate you . HORRIB... read more
Business response:
******, we would like to apologize for your recent experience. We pride ourselves on our customer ********************** and high-quality standards. We would like to make things right. Please email *********************************** with these details and your policy information, and we will be in touch soon. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.