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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I made about 6 payments then when its time to get my car fixed its now a mileage discrepancy and they give me a full refund but now its different and want to pay half they ***** and dont recommend
Business response:
***, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your policy information so we can assist you further.Sincerely,The Endurance Team
Be carefull, buyre beware, paid part of the labor cost which they fail to mention. I was told by sales i would only have a 100 dollar deductible but they didnt pay the total labor cost on my ************. I bought the best coverage they had and paid it up front, over **** for 5 years. They explained they average the labor cost between 3 or 4 labor costs in my area. That came to about 147 an hour which was far under dealers repair charge. Also had to buy the parts from them which did keep the cost down. End of story had wheel... read more
Business response:
******, were sorry to hear about your experience. Wed like to see what we can do to make things right. Please email *********************************** with these details and your policy information, and we will be in touch soon. Thank you, The Endurance Team
Endurance is the worst company to deal with .. I tried to cancel
Business response:
Hello *****, thank you for taking the time to write to us. Were sorry to hear about your experience. Would you please reach out to us at *********************************** about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.- The Endurance Team
Tried to file a claim, Was told there was an 800 mile discrepancy in the mileage. Advise that their respresentative must have keyed in the wrong mileage. They ask for a document showing the mileage a year ago. WHAT! I have been paying for 2 years with no claims. I have been calling and producing documents that I do have. It has been two weeks. My car is still at the dealership! All endurance will say is that we are still working on it!
Business response:
****, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team
They are not honest about cancelation policy.Would not do busines with them.
Business response:
We appreciate your feedback, *******. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
This company is a SCAM. Once they take your money, they say you have 30 days for cancelation and when you call for cancelation they give you the run around that you need the dealers warranty coverage and that you have to have their policy coverage to compare Bla, Bla, Bla. and will not refund the deposit AT ALL! Don't ever apply to this company or you will loose your money and go through a head ache talking to this people!
Business response:
*******, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team
Stop wasting your money, they don't pay when you have issues with your vehicle. They will try to find any possible reason to denied it.
Business response:
******, we appreciate your feedback. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
I have had Endurance for a little over a year I have the Diamond Exclusionary plan on a 2014 Audi A4 and it did absolutely nothing for me when a repair was needed I still had to pay $300 to the shop plus an $100 deductible for a repair that's supposed to be covered. Very Unsatisfied and I would not recommend and I will be ending my contact Crooks!!!!
Business response:
*******, we're sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, The Endurance Team
Their customer ********************** is good but the sales person I had still hasn't gotten promised paperwork to me. She messed up my address after carefully explaining my extreme circumstances. 3rf pmt due and NO paperwork yet
Business response:
*****, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at *********************************** and a representative from our team will contact you soon. Thank you, The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.