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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Total scammers! DO NOT FALL for this "service". They continue charging you for the account even after you have called to cancel multiple times!!
Business response:
Hi ****, thank you for your review. All feedback is important, and were sorry to hear you had a negative experience.Please email *********************************** with details about your experience and policy number, and we will be in touch. Sincerely, The Endurance Team
I applied for warranty online and paid the required amount of $127.88 + $29. I then was notified they needed more info. The money was immediately deducted from my account. Then I was called and another contract started and I was told I would have to pay again. I said I already paid and I demanded the other payment needed to be repaid ASAP. He proceeded with the contract and gave me a different customer # and said I would receive the contact in the mail. I never received it. I then called the company and gave both customer nu... read more
Business response:
****, thank you for taking the time to write to us. Were sorry to hear about your experience. Would you please reach out to us at *********************************** about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.- The Endurance Team
Absolutely terrible. I tried to use the warranty and they denied the claim. After I sold the car, I canceled the warranty and have been waiting for over 3 months for a refund. When I call, I can't get a straight answer. Complete waste of money. Would NOT recommend them to anyone.
Business response:
Sonette, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** so we can assist you further.Sincerely,The Endurance Team
HAD THIS FOR MAYBE 3 MONTHS BECAUSE I WAS FORCED INT0 IT BY MY FATHER IN LAW, CALLED TO CANCLE AND *** NEVER MADE A CLAIM OR TRIED TO MAKE ONE OUT OF ROUGHILY 450 YALL SAY 178 WILL BE REFUNDED AND THIS IS AFTER WAITING 10 WEEKS WHEN UR POLICY AS U SAY IS 4 TO 8 WEEKS, ITS BEEN GOING ON THE 3 WEEK AFTER IVE ALREADY WAITED 10 AND STILLLL NO CHECK! YALL ARE THEIFS AND AT THIS POINT U SHOULD BE OFFERING TO REFUND EVERY ***** FOR THE INCONVIENCE U HAVE CAUSED!!!!! WHEREEEE ISSSS MYYYY MONEYYYYY!!!! STAY AWAYYYYYY FROM THIS AWEFUL... read more
Business response:
Hello *******, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, The Endurance Team
This company is a scam. Never did I have to file a claim and now a couple of years later that we do have to file a claim it is being denied over something we had no idea about. $3000 dollars of payments (to date)thrown away because of us not taking our vehicle to get serviced within 7 days of opening up our policy. They are good at selling it to you but fail to give you that simple piece of information and blame it on you for not reading a 30 page policy book. (Which we did by the way, and somehow missed the 7 day service po... read more
Business response:
****, were sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at *********************************** with these details of your situation and contact information, and we will be in touch. Thank you, The Endurance Team
Don't ever get this warranty company. I canceled my policy back in November and im still waiting for my refund. Their published 30 days guarantee refund is a joke. And as of today I'm still getting the run around. The 5th of January and still waiting.
Business response:
Hi ******, were sorry to hear about your experience. We take your concerns seriously, and wed like to look into the matter. Please send us an email at *********************************** with your policy information so we can assist you further.Sincerely,The Endurance Team
This is a scam! I was sent a letter stating I had a warranty with this company for a vehicle in another name! I only own one vehicle and have never had a warranty with this company! They are asking for money to extend a warranty that does not exist! BEWARE!
Business response:
*******, were sorry to hear about your frustration. Please call us at ************** and an Endurance customer ********************** representative will be happy to assist you with removing you from our mailing list. Thank you,The Endurance Team
If I could give zero stars I would. When I first purchased warranty I was told everything was covered and could take to dealership to have work done. Plus my rental would be covered starting day one. First I needed to put in ****'s before going to get anything checked out. No problem as I didn't have ant issues on my vehicle. When I did take in to have it checked bcuz the sliding door wouldn't lock or open. I took it in waited for almost 2 weeks for a simple 2 day or less job. It gets denied plus rental is denied. They would... read more
Business response:
****, we're sorry to hear about your negative experience. We have high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, The Endurance Team
30 day Money back guarantee is false advertising there customer ********************** is scripted
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.