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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
There is no option for zero stars. I would have left negative 10 stars if that was an option. DO NOT, I repeat do not do business with this company. They will lure you in with their well-trained sales representatives. They will promise you can get a full refund within 30 days if you decide the policy is not for you. I signed up with Endurance on 11/8/23. After reading hundreds of horrific reviews (2 days later 11/10/23) I decided to cancel my policy. The representative I spoke with while trying to cancel was nothing like the... read more
Business response:
**, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, The Endurance Team
Waste of money. Nothing was covered! Paying for A Yr.
Business response:
We appreciate your feedback, El Bu. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve your issues. Thank you, The Endurance Team
If I receive one more letter from this company asking me to extend my warranty, I will scream! Not only do I not have a warranty with this company, I have never had a warranty with this company. They send me two letters at a time asking me to do the same stupid thing. STOP mailing me your crap! Take me off of your mailing list! I am tired of it!
Business response:
******, were sorry to hear about your frustration. Please call us at ************** and an Endurance customer ********************** representative will be happy to assist you with removing you from our mailing list. Thank you,The Endurance Team
Received letter from Endurance on the topic of a price increase in their extended vehicle service plans (EVSP). I have a 2007 ***** Silverado and have not had this insurance. The address on the envelope is **********************************************************************************, and the telephone number is 1-800-xxx-0486. Since I purchased the vehicle in 2007, they have continually sent letters to convince me to take their EVSP. They have followed my from Oklahoma to South Carolina to my present address in Georgia.... read more
Business response:
Hi, VC. Were sorry to hear about your less-than-satisfactory experience. This does not align with our standards, and we want to make it right. Please email us at *********************************** with these details of your situation and contact information, and we will be in touch. Thank you, The Endurance Team
I wouldnt recommend this warranty company to anyone. It's very clear that they are not here to fix it, just take the monthly payment. I wish I had read reviews before obtaining their warranty services. Once you actually need Endurance, you cant get any assistance. I've been getting the run around from this company for two months trying to get a simple claim resolved.The representatives I've worked with so far are ***************** and *************************. I've been constantly placed on hold, and given misinformation or... read more
Business response:
********, thank you for your feedback. We strive to make every customer experience enjoyable, and were sorry we have not met your expectations.Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, The Endurance Team
The absolute worst company. Opened 3 policies in March, transferred one policy to another vehicle in Aug. 60 days and **** miles vehicle breaks down contact endurance. First they ask to verify mileage, then they want a copy of title, then they want maintenance records, then they want to inspect. After all that and 30 days later to say that they have what is called limited life, where they will only pay up to the Blue Book value. So they will only pay a third of repairs. Then they tell me my vehicle does not qualify for road ... read more
Business response:
*****, we would like to apologize for your recent experience. We pride ourselves on our customer experience and high-quality standards. We want to make things right. Please email *********************************** with these details and your policy information, and we will be in touch soon. Thank you, The Endurance Team
After numerous calls about being removed from their mailing list, they send nonstop solicitations.
Business response:
*****, were sorry to hear about your frustration. Please call us at ************** and an Endurance customer ********************** representative will be happy to assist you with removing you from our mailing list. Thank you,The Endurance Team
SCAM DO NOT FALL FOR THIS. Read the fine print at the very bottom of the letter. They tell you your vehicle warranty is expired. I have an extended warranty I purchased through the dealer and explained that to Luke and he said again that my warranty was expired. Not knowing the name of the company I have this through I gave my info. I feel so stupid for doing this. They are professional scammers and know how to work you over. I will be canceling this asap. I’m sure they don’t care cause now they have my info and I will be sw... read more
Business response:
****, were sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at ************************************ and a representative from our team will contact you soon. Thank you, The Endurance Team
Poor honoring of contract.I had a vehicle I purchased and was advised to get a warranty. I chose endurance. There was an amazing sales pitch along with a promise of my vehicle being fully covered through suspension, electronics and mechanical. I decided to utilize the reimbursement offered to me for my tires and while getting my tires put on I was notified that my control arms needed replacement. Submitted the claim, vehicle sat for 2 days, claim was denied. Called and said claim was denied due to normal wear and tear. This ... read more
Business response:
*******, were sorry to hear about your experience. We take your concerns seriously and would like to investigate the matter. Please email us at *********************************** with your policy information so we can assist you further.Sincerely,The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,944 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.