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Endurance Warranty Services

4.1

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Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.132,977 reviews
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Tomekea R.'s profile image
Tomekea R. 
4 years ago

Started a policy with endurance for a car I purchased in March 2021. My engine light came on, so I called endurance and was told to bring my car to any repair shop. The repair shop did a diagnostic and list several things that is going on and even then they are saying that some of the things might not be covered. The repair shop did a diagnostic but endurance wanted a very detailed diagnostic check so the repair shop had to take the transmission apart. Now I'm being told that my problem is a preexisting problem and that they... read more

Alice M.'s profile image
Alice M. 
4 years ago

I would give this compan a zero if I could. I received a letter from Endurance in December 2021 stating they could no longer honor the service contract pricing designed for my car. I couldnt find my extended warranty information so I called Endurance (who I was lead to believe I had a policy with) to find out why they couldnt honor the service contract I had with them. I asked this question several times but never got a straight answer. They said that I would have to pay them $339.00 in advance, then $189.75 for two years fo... read more

Mark F.'s profile image
Mark F. 
4 years ago

I purchased a warranty on 4 Aug 21 and my vehicle had ****** miles. I went to get an oil change 5 Aug 21 and the service clerk at the repair shop accidentally put ****** when it should have been ******. My power steering needed service so I took it to the same shop on 13 Jan 2022. The shop provided me an Endurance claim number and told me to contact them. I called Endurance and they told me there is a discrepancy in the miles I told them when I purchased the policy that contradicts the miles the repair shop inputted. I ensur... read more

William B's profile image
William B 
4 years ago

Out of 5 claims in 18 mts...they replaced a tire and key fob....all major claims denied....What you see on tv commercial is total B.S. 

Farhad H's profile image
Farhad H 
4 years ago

I am in the market to purchase extended warranty for my 2013 Audi. I called several extended warranty providers and ended up talking to a very polite woman at Endurance. I told her exactly what I'm wanted and the offers I have received from other competitors. She put me on hold (for 20 mins) to talk to her supervisor to see if she could match the offer from the competitor. Then came "****" her supervisor. OMG! He was very proud to share that he has been in this line of work since he was 18 (and now 44) and has been doing thi... read more

Zach S's profile image
Zach S 
4 years ago

Simply asked for a quote and guy on the phone trying to pressure me into buying their warranty. Nope i wanted a quote only. Don't be so freaking pushy dude. 

April M's profile image
April M 
4 years ago

DO NOT PURCHASE worst warranty ever! I have 2 vehicles that i pay for coverage. I was promised by the sales rep that I was given the best coverage on my ******* top! Since I have had this warranty between the 2 cars I have had to file a total of 4 claims, every time a claim was put it has been denied! I have had to pay out of my pocket ******** for the cars to be fixed on top of my monthly payments to this warranty. I have called to speak to a supervisor and all I get is put on hold for over 30 minutes! I will definitely fil... read more

Barbara N's profile image
Barbara N 
4 years ago

Endurance warranty Services- If you are looking at this company, read the contract really well especial on the issue of limited liability page 3/24.VII. LIMIT OF LIABILITY:The aggregate limit of liability shall be the lesser of, the average trade-in value of the Vehicle as provided by the NADA ****** or the purchase price of the Vehicle as provided by a **** of Sale. Our liability for incidental and consequential damages including, but not limited to, personal injury, physical damage, property damage, loss of use of Your Veh... read more

Debra D.'s profile image
Debra D. 
4 years ago

Had slight vibrating when near 40-50mph. Brought car in for oil change and mentioned the vibrating. Long story short, I need a whole new transmission. I had zero codes, zero physical evidence and zero idea that it could be the transmission. Endurance denied my claim because there was a joint(?) leak that was SO minor that there wasnt any evidence of on my driveway or work parking space. The transmission shop said that there was no way this would cause my transmission issue since the fluid levels were still within the safe zo... read more

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.1 star rating with 32,977 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is open now. It will close at 3:00 p.m.