This profile has been claimed by the business owner or representative.
Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DO NOT BUY ENDURANCE WARRANTY! NOT A WORRY FREE WARRANTY! YOU WILL BE STRANDED ON A HOT LONELY DESERT ROAD. I have purchased several warranty's from ****** this time I chose to opt-out. Endurance offered me a better quote and WHAT A NIGHTMARE!! I took my **** to the **** dealership and was told by the service guy that endurance rep told him I should have bought better a warranty. I repaired the suspension myself for under $100. I tried to use the warranty for another issue and it ONLY COVERS A PERCENTAGE OF THE PARTS. The wa... read more
I want to commend Art ********** of Endurance Warranty Services for his assistance today. Originally, my mechanic advised me that a repair claim was denied as a repair to an uncovered part. I called and Art graciously listened, reviewed the terms of my warranty with me and graciously explained the distinction between a suspension component (not covered) and a drive axle component (covered). Notwithstanding he offered a credit of 60% of the repair cost. In addition, in discussing other non-covered repair components (a radio),... read more
A freaking scam!!! Called chevy and they informed they are not legit ! Manager got an attitude because I didn't want to give them my bank account information. Do not purchase anything from them. They can take your money and not own up to the warranty your purchasing or they can go bankrupt or out of business and you'll be SOL! Never respond to something like this unless it's from the actual dealership. You will be sorry ! Glad I didn't fall for it.
Worst warranty! Had to file a claim and they took over 10 days to send an adjuster out ( meanwhile I am paying for a rental). Another few days for a decision. Then they said I needed to approve an engine tear down in order for them to approve (another few days). They had to send an adjuster out again (another 5 days of rental). Then another few days for decision. DENIAL! From start to finish it took 3 weeks. I had engine damage. I had to pay 800.00 for engine tear down and 900.00 for car rental. If I want the car fixed it wi... read more
Scam! Scam! Scam! On 7/5 I contacted Edurance Warrany Services. Spoke to a gent name joseph in the Dallas Office who said he was working for the company for 9 years. I called because I got a warrantee service Dept note that my vehicle warranty was about to expire on 7/31. Well joseph went off about all the prices, I asked him about the coverage and he refused to give me any answers. We kept going around in circles for 20 minutes and still did not give me the answer I asked him, (kept dancing around all my questions). I asked... read more
I was dropped by Endurance manager because they told me that I had the car in the shop too long and they will not fix it.
I was calling to get a quote for my car. They asked were we military, I sad yes & they transferred me to a senior manager. He wanted to know what will makes us buy a warranty. Whats influencing our decision? I told him I'm calling for quotes. Then he started arguing with me & said I'm wasting his time & no one else can help me. Of course, I did not get a military quote. No argument should not have occurred. He acted like I was buying a car. But if thats how you treat potential customers & military families you don't deserve ... read more
If you like long wait times and putting money out of your pocket every month, only to never have any repairs covered no matter how much they promised you that on the phone, then ENDURANCE IS THE COMPANY FOR YOU!!!! Do NOT move forward with them. I have been paying them since 2015 (2 year payment plan) and finally got my first breakdown and guess what, its not covered. My car has been in the shop for TWO MONTHS because Endurance was "reviewing the claim." Only to find out that it wasnt covered. What a joke.
Absolutely the worst Warranty company to deal , Long phone wait times , Jerks on the phone , Keep looking for ways to decline covered repairs , Save your money and find a real warranty company
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.