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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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Impossible to cancel I dont know how many calls or emails it takes to cancel an agreement, but it seems to be impossible. Our store has closed 2 months ago but the funds still continue to come out of our account, with more emails this morning saying the next payments have been deducted, when will it stop? We have also been advised by email and numerous texts that an extra monthly payment will be charged due to no transactions being processed. The store has closed, of course no transactions have been going through!! Every cal... read more
Business response:
Hello JandJ, Thank you for taking the time to leave a review, we are very sorry to read your comments and to learn about your experience to date. We have been unable to locate an account matching the details you have provided, and would like th eopportunity to investigate further. Please reach out to the team directly at customerresolutions@eposnow.com with your account details so we can look into this further for you. Thanks again for your share, Epos Now Socials Team
Worst company I have ever dealt with Sold my business and new owner signed up and took over the system in May it is now end of Sept and after hours and hours on the phone they are still attempting to withdraw $$ from my bank account.No communication between departments recieved email to say support case has been marked as closed but still attempting daily to debit my account. Steer clear of this company not worth the headache.
Business response:
Hello Stacey, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn of your experience to date. I understand your issue has now been resolved and account now fully closed - we apologise for the delay. Thanks again for your share, Social Team.
Signed up for an equiry Signed up for an enquiry. Totally not interested now and they keep on calling me from different numbers. I can tell you that they are persistent and just don't seem to get the hint that I am just NOT INTERESTED.
Business response:
Hello Jen, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. If you could reach out to me and my team directly at customerresolutions@eposnow.com with your contact details, we will ensure these are removed from our system and no further contact will be made. Thanks again for your share, Social Team.
product ok cost of goods to pricey bought new bit over two years screen blanked out epos quote to replace over $1200 beware of long term costs
Business response:
Hello Grant, Thank you for reaching out, I am sorry to read your comments. If you could please reach out to customerresolutions@eposnow.com with your Epos now account number and further information about your experience to date it would be greatly appreciated. Thanks again, Socials Team.
-10 Stars, DO NOT SIGN UP AVOID AVOID AVOID AVOID. 1. "Limited time offer" countdown on their home page is fake. It just circles and restarts. Do not be fooled by this or pressured into signing up. It just calls this API, https://www.eposnow.com/promo/en-AU/ which returns time stamps {"start":1694614025521,"end":1694786340000} that always reset every few days. What a joke. 2. They are a sinking ship, replaced by better products that do not require subscriptions, so they are simply trying to grab as much cash as possible, hid... read more
Business response:
Hello Philip L., Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the Trustpilot details you have provided. If you could please respond to my request for further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
Never ever use Epos now Never ever use this company absolutely awful till and awful customer service
Business response:
Hello Katherine, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the Trustpilot details you have provided. If you could please respond to my request for further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
Worst Company to Ever Exist. 1. Their bigcommerce plugin wiped our shop of all products and images without informing me of what is going to happen. 2. They will charge you more money if you do not use the system and hide this in their terms of agreement.
Business response:
Hello Bob, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the Trustpilot details you have provided. If you could please respond to my request for further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
AVOID AT ANY COST. EVEN IF THEY GIVE FREE TERMINALS Got damaged terminal and Still paying for total care plan for almost 2 months, and no response from them. Their POS system is functionless (uni directional). Designed in a away to get more money from hardware. Market place people are selling after couple of months. GO WITH ANYTHING ELSE, BUT EPOSNOW.
Avoid their card payment system Whilst they clearly say next day payment with an example of payment being made on a Saturday this is False. Payment is only made on business days which means you don't get for Friday, Saturday or Sunday until Monday evening.
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.7 star rating with 945 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.