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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"Reliable and User-Friendly EPOS System for Everyday Business Needs" Pros: We’ve a very positive experience with Epos Now. The system feels secure and reliable, and it offers great value for money considering the features included. Payment processing is smooth, and the sales management tools make tracking performance easy. Cons: Occasionally the interface can feel a bit cluttered when we’re first learning it. These are minor and didn’t affect our overall satisfaction Overall: Overall, our experience with Epos Now has been ve... read more
Business response:
Dear Praseeda Thank you for your detailed and positive feedback! We are thrilled to hear that you have had a very positive experience with Epos Now. It is wonderful to know that the system feels secure and reliable for your business. We strive to offer great value for money, so we are delighted that you find the features included worth the investment. It is also great to hear that payment processing is smooth and that the sales management tools are making it easy for you to track performance. We appreciate your honest feedba... read more
"Great product" Pros: Efficient, good customer service. Knowledge of advisors is excellent. Quick pay over of takings. Very happy. Cons: Ability to have the option to print a customer receipt or not. Sometimes a customer requires a printed receipt. Most of the time they do not. Overall: Excellent. Been very helpful, easy to work with and reasonably easy to contact. When required I have had telephone assistance which has been excellent.
Business response:
Dear Jacquie, Thank you for your honest and detailed feedback! We are delighted to hear that you are Very happy with your experience. It is wonderful to know that you find our service Efficient and the Knowledge of advisors excellent. We also appreciate you highlighting the Quick pay over of takings; we know how crucial cash flow is for a business, so we are glad this feature is working well for you. I did try to give you a quick call however I was unable to get through. Just in regards to that printer query you can actually... read more
"Fast and easy" Pros: Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction. Cons: sometimes when you get the same stock with the same barcode, some of the items dissapear, not to often.
Business response:
Dear Valerij, Thank you for your feedback! We are pleased to hear that you find it Very easy to find or add products and change prices. Speed is essential in a busy environment, so it is fantastic to know that the card reader is working very fast and that it is very fast to retry a transaction when needed. We also appreciate you highlighting the issue where sometimes... items disappear when dealing with the same stock with the same barcode. While we are glad this happens not too often, we want to ensure your inventory is alw... read more
"Best POS in canada" Pros: Easy to use best customer service good overall experience good customer support excellent interface best Cons: Few times it crasheed to add new customer a bit confusing also to add payment tender also a bit confusing Overall: Best pos system easy to use the interface good easy to add items or departments or even customers i am happy
Business response:
Dear Fouad, Thank you for your honest and detailed feedback! We are thrilled to hear that you find the system Easy to use and have experienced the best customer service. It is fantastic to know that you consider the interface excellent and are happy with how easy it is to add items or departments. However, we appreciate you highlighting the Cons as well. We apologize for the inconvenience caused if the system crashed a few times; stability is a top priority for us. We also take note that adding a new customer and payment ten... read more
"Great value and service." Pros: All good. Overall: Been great. Great product and value. Always happy to help and always available with glfantastic support at all hours.
Business response:
Dear Michael, Thank you for your fantastic feedback! We are delighted to hear that everything is All good and that your experience has been great. It is wonderful to know that you find our system to be a Great product that offers excellent value. We are especially proud of our team's dedication, so hearing that we are always available and happy to help at all hours is exactly the kind of feedback we work hard for. We are glad to be there for you whenever you need us. Best regards, Epos Now
"Must use eposnow" Pros: Quik and easy to use . everyone can use with not much efforts. I always love to use it nd also recommed with my friends. Cons: Some cards not accepted. Need more options to add. American express card not accepted. Rather than all good Overall: M happy with eposnow. Easy to access to all options and never face any problem with it. Always get my payment easily.
Business response:
Dear Navneet, Thank you for your feedback and your recommendation! We are thrilled to hear that you find the system quick and easy to use and that your team can operate it with not much effort. Simplicity is key to a smooth operation, so we are glad you are enjoying the experience. We also appreciate your feedback regarding card acceptance. We understand that not being able to accept American Express can be limiting. Often, the ability to accept specific card types (like Amex) depends on your specific merchant agreement or p... read more
"Happy Customer" Pros: customer support was very important to me because I was not very familiar with POS and I needed a lot of help which they gave me. The setup was easy and it has helped me to keep track of my sales better. It also helps me know what product is selling the best. Cons: I am still learning the system and the things it can do. The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS. Overall: I'm happy that I got it I was using another system and I could n... read more
Business response:
Dear Sheila, Thank you for your candid feedback and for sharing your journey to Epos Now! We're so happy you chose us, especially after the difficulty with your previous provider. Hearing that you had faced a lack of support and hidden costs makes us even prouder that our team could provide the help and guidance you needed. We are delighted that the setup was easy and that the system is already helping you track sales and identify your best-selling products. These insights are vital for growing a business, so it is great to ... read more
"Good and efficient" Pros: Good and very helpful with prompt service and also i would like to recommend to every one ,very good Cons: Many times system gets hang in the middle of service and sometimes system doesnt catch proper signal
Business response:
Dear Prajwal Thank you for your feedback and your recommendation! We are pleased to hear that you have found our service good, very helpful, and prompt. It is wonderful to know that you are happy enough with the support to recommend us to others. However, we are concerned to hear that your system gets stuck in the middle of service and experiences signal issues. We understand how disruptive this can be during busy periods when you need the till to be reliable. These connectivity and performance drops are often solvable with ... read more
"EPOS have been a great Tool for our business." Pros: Works well for our needs at a great price! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. Cons: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. Overall: It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets.... read more
Business response:
Dear Ray, Thank you for your wonderful review and for choosing Epos Now over the alternatives! We are thrilled to hear about the transformation in your business operations. Moving from handwritten tickets and manual calculations to a digital system is a big step, and it is fantastic to know that it has successfully cut down on mistakes and allowed your staff to focus more on customers rather than running back and forth to the kitchen. We are also glad that you feel you made the right choice regarding cost vs. usefulness. Pro... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,292 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.