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The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directionsReally recommended Using more more than 1 and half year it’s really good PROS Easy to use and good customer care too. Very helpful. CONS Till system is quite big for my shop. If it was a little small then it will be good VENDOR RESPONSE Dear Rajesh, Thank you for your recommendation! We’re so pleased to hear that you find Epos Now easy to use and that our customer care has been helpful. It’s great to know you’ve had a positive experience for over a year and a half! We appreciate your feedback about the till size and will cer... read more
Business response:
Dear Rajesh, Thank you for your recommendation! We’re so pleased to hear that you find Epos Now easy to use and that our customer care has been helpful. It’s great to know you’ve had a positive experience for over a year and a half! We appreciate your feedback about the till size and will certainly take it into consideration. If there’s anything else we can do for you, don’t hesitate to reach out! Thanks again for your share, Epos Now
Great asset to my new business My epos system is efficient and makes my life so much easier and a more professional experience for my customers. PROS The ease of use and set up of the system, Although there is training available. I managed to work it out my self. Made opening my shop so much easier. CONS Don't really have any dislikes. Maybe some more apps that are easier to link to my existing website. REASON FOR CHOOSING EPOS NOW the initial start up costs where much more manageable for a new business VENDOR RESPONSE Dear ... read more
Business response:
Dear Rebecca, Thank you for sharing your thoughts! We're thrilled to hear that Epos Now has been such a helpful asset to your new business and that the setup was smooth. We also appreciate your feedback about additional apps, which is something we’ll take into consideration for future improvements. Wishing you continued success with your business, and feel free to reach out if you need any assistance! Thanks again for your share, Epos Now
Epos system is a top nutch system PROS The system is easy to use after you get through your training. Customer service are quick in responding to any of your needs. Reasonably price system compare to others in the markst place. CONS Easy to use, very practical. You can learn how to use it within few hours of training VENDOR RESPONSE Dear Majed, Thank you for your fantastic review! We're delighted to hear that you find our system top-notch, easy to use, and reasonably priced. It’s great to know that our customer service team ... read more
Business response:
Dear Majed, Thank you for your fantastic review! We're delighted to hear that you find our system top-notch, easy to use, and reasonably priced. It’s great to know that our customer service team has been responsive and that your training helped you get up to speed quickly. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now
Epos till very good Very helpful and understanding could wish for any more PROS How helpful they were can’t fault the lady i spoke to CONS Nothing all good really impressed with the service VENDOR RESPONSE Hi David, Thank you for your kind words! We're thrilled to hear you had a great experience with our service and that our team was helpful. If you ever need any further assistance, we’re always happy to help! Best regards, EposNow Replied February 2025
Business response:
Hi David, Thank you for your kind words! We're thrilled to hear you had a great experience with our service and that our team was helpful. If you ever need any further assistance, we’re always happy to help! Best regards, EposNow
Ease of operation Good relaible and supportive coomunication PROS Ease of operation friendly staff and sevice CONS Prices are over like very expensive for small business VENDOR RESPONSE Hi Vasu, Thank you for your feedback! We're pleased to hear that you find our system easy to operate and that our team has been friendly and supportive. We understand that pricing is an important factor for small businesses, and we continuously strive to provide the best value for our customers. If there's anything we can do to enhance your e... read more
Business response:
Hi Vasu, Thank you for your feedback! We're pleased to hear that you find our system easy to operate and that our team has been friendly and supportive. We understand that pricing is an important factor for small businesses, and we continuously strive to provide the best value for our customers. If there's anything we can do to enhance your experience, please let us know. Best regards, EposNow
Brilliant thanks Brilliant service and very helpful 👏 welldone best ever PROS How quickly they answer my questions and fix the problems well done epos CONS There nothing much wrong with this company REASONS FOR SWITCHING TO EPOS NOW Needed a system with just eat and uber on
Stock in manage area Quite good apart from the above stock control issue PROS Very accurate system , easy to use — CONS The fact you can’t control stock numbers in manage area And see stock levels when you bar code an item VENDOR RESPONSE Hi, Thank you for your feedback! We're glad to hear you find the system accurate and easy to use. We understand how important stock control is, and we appreciate your suggestion regarding managing stock numbers and viewing levels when scanning items. We'll share this with our development te... read more
Business response:
Hi, Thank you for your feedback! We're glad to hear you find the system accurate and easy to use. We understand how important stock control is, and we appreciate your suggestion regarding managing stock numbers and viewing levels when scanning items. We'll share this with our development team for consideration. If there's anything else we can assist with, please let us know! Best regards, EposNow
Excellent Help Desk Experience Excellent. We recently changed from another provider. Epos Now are not perfect but after some early problems our experience with them has been excellent and PROS I am reviewing a help desk contact. The call we made was answered promptly and the advice given was clear and worked effectively. CONS We would like to see the card terminals offer a Customer Not Present function. Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not.... read more
Business response:
Hi Ferris, Thank you for sharing your experience! We're glad to hear that our help desk team provided prompt and effective support. We appreciate your feedback regarding the Customer Not Present function and will pass it along to our development team for consideration. It’s great to know that your experience with us has improved over time, and we’re here to support you whenever needed. Best regards, EposNow
New customer Very good, the staff know what they are doing and are very helpfull PROS Very quick, always answer phone, very polite staff CONS Didnt like filling the import sheet,but it had to done REASON FOR CHOOSING EPOS NOW Price for the equiptment was cheaper, monthly rates are cheaper as well REASONS FOR SWITCHING TO EPOS NOW I was relying too much on them, and they changed to what customer wants to compete with just eat, uber etc VENDOR RESPONSE Dear Mohammed, Thank you for your great review! We're so pleased to hear th... read more
Business response:
Dear Mohammed, Thank you for your great review! We're so pleased to hear that you’ve had a positive experience with our quick and helpful support team. It’s fantastic to know that our pricing and service have met your expectations. We understand that filling out the import sheet can be a bit of a task, but we appreciate your patience in getting it done. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now
Epos Now - USA has a 3.9 star rating with 2,035 reviews.
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