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Epos Now - USA

4.9

About this business

We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses. 

Location details

The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States

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4.91,593 reviews
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Majed's profile image
4 months ago

Epos system is a top nutch system PROS The system is easy to use after you get through your training. Customer service are quick in responding to any of your needs. Reasonably price system compare to others in the markst place. CONS Easy to use, very practical. You can learn how to use it within few hours of training VENDOR RESPONSE Dear Majed, Thank you for your fantastic review! We're delighted to hear that you find our system top-notch, easy to use, and reasonably priced. It’s great to know that our customer service team ... read more

Business response:

Dear Majed, Thank you for your fantastic review! We're delighted to hear that you find our system top-notch, easy to use, and reasonably priced. It’s great to know that our customer service team has been responsive and that your training helped you get up to speed quickly. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now 

David's profile image
4 months ago

Epos till very good Very helpful and understanding could wish for any more PROS How helpful they were can’t fault the lady i spoke to CONS Nothing all good really impressed with the service VENDOR RESPONSE Hi David, Thank you for your kind words! We're thrilled to hear you had a great experience with our service and that our team was helpful. If you ever need any further assistance, we’re always happy to help! Best regards, EposNow Replied February 2025 

Business response:

Hi David, Thank you for your kind words! We're thrilled to hear you had a great experience with our service and that our team was helpful. If you ever need any further assistance, we’re always happy to help! Best regards, EposNow 

Vasu's profile image
4 months ago

Ease of operation Good relaible and supportive coomunication PROS Ease of operation friendly staff and sevice CONS Prices are over like very expensive for small business VENDOR RESPONSE Hi Vasu, Thank you for your feedback! We're pleased to hear that you find our system easy to operate and that our team has been friendly and supportive. We understand that pricing is an important factor for small businesses, and we continuously strive to provide the best value for our customers. If there's anything we can do to enhance your e... read more

Business response:

Hi Vasu, Thank you for your feedback! We're pleased to hear that you find our system easy to operate and that our team has been friendly and supportive. We understand that pricing is an important factor for small businesses, and we continuously strive to provide the best value for our customers. If there's anything we can do to enhance your experience, please let us know. Best regards, EposNow 

Jason's profile image
4 months ago

Brilliant thanks Brilliant service and very helpful 👏 welldone best ever PROS How quickly they answer my questions and fix the problems well done epos CONS There nothing much wrong with this company REASONS FOR SWITCHING TO EPOS NOW Needed a system with just eat and uber on 

Michael's profile image
4 months ago

Stock in manage area Quite good apart from the above stock control issue PROS Very accurate system , easy to use — CONS The fact you can’t control stock numbers in manage area And see stock levels when you bar code an item VENDOR RESPONSE Hi, Thank you for your feedback! We're glad to hear you find the system accurate and easy to use. We understand how important stock control is, and we appreciate your suggestion regarding managing stock numbers and viewing levels when scanning items. We'll share this with our development te... read more

Business response:

Hi, Thank you for your feedback! We're glad to hear you find the system accurate and easy to use. We understand how important stock control is, and we appreciate your suggestion regarding managing stock numbers and viewing levels when scanning items. We'll share this with our development team for consideration. If there's anything else we can assist with, please let us know! Best regards, EposNow 

Ferris's profile image
4 months ago

Excellent Help Desk Experience Excellent. We recently changed from another provider. Epos Now are not perfect but after some early problems our experience with them has been excellent and PROS I am reviewing a help desk contact. The call we made was answered promptly and the advice given was clear and worked effectively. CONS We would like to see the card terminals offer a Customer Not Present function. Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not.... read more

Business response:

Hi Ferris, Thank you for sharing your experience! We're glad to hear that our help desk team provided prompt and effective support. We appreciate your feedback regarding the Customer Not Present function and will pass it along to our development team for consideration. It’s great to know that your experience with us has improved over time, and we’re here to support you whenever needed. Best regards, EposNow 

Mohammed's profile image
4 months ago

New customer Very good, the staff know what they are doing and are very helpfull PROS Very quick, always answer phone, very polite staff CONS Didnt like filling the import sheet,but it had to done REASON FOR CHOOSING EPOS NOW Price for the equiptment was cheaper, monthly rates are cheaper as well REASONS FOR SWITCHING TO EPOS NOW I was relying too much on them, and they changed to what customer wants to compete with just eat, uber etc VENDOR RESPONSE Dear Mohammed, Thank you for your great review! We're so pleased to hear th... read more

Business response:

Dear Mohammed, Thank you for your great review! We're so pleased to hear that you’ve had a positive experience with our quick and helpful support team. It’s fantastic to know that our pricing and service have met your expectations. We understand that filling out the import sheet can be a bit of a task, but we appreciate your patience in getting it done. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now 

Kristy's profile image
4 months ago

Excellent POS system Its a great pos system and very easy to use and seems to have evry report that i need. PROS Easy to use and great customer service and system is nice looking as well CONS I do do not like the fact that i cannot print reports on my printer VENDOR RESPONSE Dear Kristy, Thank you for your excellent review! We're so pleased to hear that you find our POS system easy to use and appreciate both its functionality and design. It’s also great to know that our customer service team has been helpful. We appreciate y... read more

Business response:

Dear Kristy, Thank you for your excellent review! We're so pleased to hear that you find our POS system easy to use and appreciate both its functionality and design. It’s also great to know that our customer service team has been helpful. We appreciate your feedback regarding report printing and will share this with our team. If there's anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now 

Louise's profile image
4 months ago

Excellent customer service Very happy with the service I received. A professional company I have been involved with for 5 years. PROS Knowledgeable staff that could help and resolve my issue. Customer service team answer the telephone immediately. CONS None. I’m very happy with the service that They provide 

Frequently asked questions about Epos Now - USA

How is Epos Now - USA rated?

Epos Now - USA has a 4.9 star rating with 1,593 reviews. 

When is Epos Now - USA open?

Epos Now - USA is open now. It is open 24/7.