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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"The Best Epos System for our Busy Restaurants" Pros: We use Epos Now at both our restaurants and love everything about it. The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and payroll recording and much more. The security features are excellent from passwords, staff login codes and auto timeout options on the screens. It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on... read more
Business response:
Dear Mark, Thank you for your fantastic feedback! We’re thrilled to hear how much you love using Epos Now across both of your restaurants and that our system has been valuable for everything from sales reporting to staff management and secure payment processing. It’s wonderful to know that you’ve found our software comprehensive, reliable, and easy to use — and that our customer support team has been there to assist whenever needed. We also appreciate your suggestion about creating a multiple-choice product with a minus amou... read more
"Good experience." Pros: So far my experience with EPOSNow is good. From the beginning of the process to implementing the system into my business. Customer service is always great patient and knowledgeable to the best of their ability. Credit card payments go through with ease. Cons: The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it corrected. Overall: I would recommend to a small business. The ease of the system once set up... read more
Business response:
Dear Marquita, Thank you for sharing your experience! We’re so pleased to hear that you’ve had a positive journey with Epos Now, from setup to daily use. It’s wonderful to know that our customer service team has been patient and knowledgeable in supporting you and that processing credit card payments has been smooth and reliable. We appreciate your honesty about the initial challenge with card payments and are glad our team was able to resolve it quickly for you. If there’s ever anything else we can do to assist, please don’... read more
"Great POS! Highly recommend!" Pros: Convenience. Absolutely love being able to log in anywhere to check on my account and what is selling. Makes it easy to reorder inventory. Cons: Sometimes have to reboot the system if i dont log off and shut down everynight. Same with the credit card machine. Overall: Great. The printer broke within about 6 months and they sent me a new machine. Made it easy process to get up and going again.
Business response:
Dear Kyanne, Thank you for your kind feedback! We’re delighted to hear how much you value the convenience of being able to log in from anywhere to check on sales and manage your inventory. It’s great to know our team made the replacement process for your printer smooth and hassle-free. We appreciate your note about occasionally needing to reboot the system and credit card machine. Your feedback helps us identify areas for improvement. If you need any further support, please don’t hesitate to reach out. Thanks again for your ... read more
"Reliable and sophisticated if slightly over complicated in areas." Pros: It was a fairly sophisticated system and had lots of great features. Splitting up of venues and products was a little more complicated than hoped for. It was priced well priced and worth it though. Always pretty easier to problem solve with customer services Cons: A bit clunky in certain areas and could have been a bit mor straightforward in some areas of the back office but generally did what was required of it for our needs. Overall: Decent software ... read more
Business response:
Dear Richey, Thank you for sharing your detailed feedback! We’re glad to hear that you’ve found value in our system’s features and pricing, and that our customer service team has been helpful when solving issues. We appreciate your honest comments about some areas feeling a bit complex or clunky, particularly when splitting venues and products. Feedback like this is incredibly valuable as it helps us continue improving the system to make it more intuitive and user-friendly. If there’s anything more we can do to assist you, p... read more
"A great POS system for a cafe " Pros: Its a POS system with lots features, but is vert easy to set up and simple to use. The on-boarding team were with us every step of the way. Cons: Nothing, we have only used a few features, but they have all been great and the reporting options are very detailed. Overall: It was very simple to set up and we had the on boarding team on hand should anything complex come up.
Business response:
Dear Matt, Thank you for your wonderful feedback! We’re so pleased to hear that you’ve found our POS system easy to set up and simple to use, with plenty of features to support your business. It’s great to know that our onboarding team was there for you every step of the way and that you’ve been impressed with the detailed reporting options. If there’s anything else we can do to support you as you explore more features, please don’t hesitate to reach out. Thanks again for your share, Epos Now
"A Robust system with Good value for Money" Pros: I have been using EPOSNOW for one year now and I am glad that I made the decision. I am new to business and this is my first venture. Without the system I might have been clueless of what is happening in my business. It is secure reliable and a great customer service with excellent after care. They are good at credit card and payment processing. Overall a good value for money. Cons: some small enhancements may make system more useful. I don't get the option to see how much ch... read more
Business response:
Dear Krish, Thank you for sharing your experience! We’re thrilled to hear that Epos Now has been such a valuable tool for your first business venture and that it’s helped you feel more in control and confident in managing your operations. It’s great to know you’ve found the system secure, reliable, and supported by excellent customer service. With regards to your query about seeing change for cash. Please contact our support line and a member of our team will be happy to look into that. Thanks again for your share, Epos Now
"Easy to have great control" Pros: Is easy to use, I can have a very good control of my sales and purchases: Also it helps me a lot to give a good service to my clients, because payments became easy to process. Cons: Some times when I add an article to teh list, it does not appears inmediately, we have to restart the system, but is not a big deal. Overall: For me is very useful, because I can have the control of what is going on in my business. Control becomes better.
Business response:
Dear Hugo, Thank you for sharing your feedback. We’re glad to hear that the system is helping you manage your sales, purchases, and payments more easily. We also appreciate your note about the delay when adding articles—it’s helpful for us to know so we can continue improving the experience. Thanks again for your share, Epos Now
"EFICIENTE, ECONÓMICO" Pros: Me gusto mucho el precio, el soporte, lo interactivo del menú, la forma en la que puedes ahorrar tiempo y eficientar varios procesos Cons: el lenguaje, muchas cosas están en inglés, si no se te da tan bien, quizá te cueste un poco, pero todo genial! Overall: todo bien, ya llevo trabajando con ellos mas de 1 año y sigo casado con el producto, lo recomiendo ampliamente
Business response:
Dear Edson, Thank you for your wonderful feedback! We're delighted to hear that you appreciate the price, support, interactive menu, and the way our system helps streamline processes. It’s fantastic to know that after over a year, you’re still passionate about the product and happy to recommend it. We also appreciate your note regarding language and will keep this in mind to continue improving the user experience for everyone. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again, ... read more
"McCarthy Witchery LTD Till system." Pros: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till whe... read more
Business response:
Dear Fay, Thank you for your detailed feedback! We're delighted to hear that you find the system easy to use and that it provides everything your small LTD company needs—from categories and coloured buttons to detailed stats and best-seller tracking. It’s great to know that payments, back-office features, replacements, and training calls have all been prompt and helpful. We appreciate your notes regarding multiple adviser calls and the card reader usage, as well as the initial till setup not matching your business type. Your... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,292 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.