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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Should have done it a year ago! Very good. We’ve taken ages (almost 12months) to take the plunge and commit to an EPOS system believing it would be difficult to set up and it would prove inflexible, but it’s proved surprisingly easy PROS Functionality, sits alongside current card payment system (DOJO) easy to set up, UK based support team - who answer your calls to their 0800 number without sending you through loads of multiple choice options before speaking to a human! CONS That I can’t connect my kitchen order printer wire... read more
Should have done it a year ago! Very good. We’ve taken ages (almost 12months) to take the plunge and commit to an EPOS system believing it would be difficult to set up and it would prove inflexible, but it’s proved surprisingly easy PROS Functionality, sits alongside current card payment system (DOJO) easy to set up, UK based support team - who answer your calls to their 0800 number without sending you through loads of multiple choice options before speaking to a human! CONS That I can’t connect my kitchen order printer wire... read more
Business response:
Hi Pippa, We’re so glad to hear that making the switch to EposNow has been a positive experience for you! Our goal is to provide seamless functionality and responsive support, so it’s great to know that our UK-based team has been helpful. We appreciate your feedback on the kitchen order printer—our team is always looking for ways to enhance connectivity options. If you need any assistance, feel free to reach out! Best regards, EposNow
Excellent Help Desk Experience Excellent. We recently changed from another provider. Epos Now are not perfect but after some early problems our experience with them has been excellent and PROS I am reviewing a help desk contact. The call we made was answered promptly and the advice given was clear and worked effectively. CONS We would like to see the card terminals offer a Customer Not Present function. Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not.
Brilliant thanks Brilliant service and very helpful 👏 welldone best ever PROS How quickly they answer my questions and fix the problems well done epos CONS There nothing much wrong with this company REASONS FOR SWITCHING TO EPOS NOW Needed a system with just eat and uber on VENDOR RESPONSE Hi Jason, We truly appreciate your positive feedback! It’s great to hear that our quick support and integration options with Just Eat and Uber have made a difference for you. If you ever need anything, we're always here to help! Best rega... read more
Business response:
Hi Jason, We truly appreciate your positive feedback! It’s great to hear that our quick support and integration options with Just Eat and Uber have made a difference for you. If you ever need anything, we're always here to help! Best regards, EposNow
Epos till very good Very helpful and understanding could wish for any more PROS How helpful they were can’t fault the lady i spoke to CONS Nothing all good really impressed with the service
Love the easy use of the service Great experience, every issue always taken care of. PROS Easy to use, friendly customer service people. CONS Keyboard gets in the way at times when trying to type. REASON FOR CHOOSING EPOS NOW Services offered that were easy to navigate VENDOR RESPONSE Dear Desiree, Thank you for sharing your experience! We’re delighted to hear that you love the ease of using our service and have found our customer support team friendly and helpful. It’s great to know that every issue has been taken care of s... read more
Business response:
Dear Desiree, Thank you for sharing your experience! We’re delighted to hear that you love the ease of using our service and have found our customer support team friendly and helpful. It’s great to know that every issue has been taken care of smoothly. We appreciate your feedback regarding the keyboard and will make sure to pass it along for future improvements. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for your share, Epos Now
Excellent customer service Very happy with the service I received. A professional company I have been involved with for 5 years. PROS Knowledgeable staff that could help and resolve my issue. Customer service team answer the telephone immediately. CONS None. I’m very happy with the service that They provide VENDOR RESPONSE Hi Louise, Thank you for your kind words! We’re thrilled to hear that our team was able to assist you quickly and efficiently. It’s great to know you’ve been with us for five years—we truly appreciate your... read more
Business response:
Hi Louise, Thank you for your kind words! We’re thrilled to hear that our team was able to assist you quickly and efficiently. It’s great to know you’ve been with us for five years—we truly appreciate your loyalty! If you ever need anything, we’re always here to help. Best regards, EposNow
First review Not brilliant to start as above , till kept stopping PROS Looked good when we first looked at this CONS Set up was not brilliant as we had to manually do all systems ourselves REASONS FOR SWITCHING TO EPOS NOW Costs - hopefully this saving will help keep us afloat VENDOR RESPONSE Hi Alan, Thank you for your feedback. We’re sorry to hear that the setup process wasn’t as smooth as expected. Our team is always here to assist with setup and ensure your system runs seamlessly. If you’re still experiencing issues with... read more
Business response:
Hi Alan, Thank you for your feedback. We’re sorry to hear that the setup process wasn’t as smooth as expected. Our team is always here to assist with setup and ensure your system runs seamlessly. If you’re still experiencing issues with the till, please reach out, and we’d be happy to help. We appreciate you choosing Epos Now and hope our system provides the cost savings and efficiency you need. Best regards, EposNow
Excellent service and quality It has always been excellent, and when problems have arrison, the Epos Now suport has always been organised and efficient at resolving the problems. PROS It is easy to set up, ablvery easy to update and make changes. CONS Im pleased to say, so far I have no negative experience with Epos Now VENDOR RESPONSE Dear Les, Thank you for your excellent 5-star review! We're so pleased to hear that you've had a positive experience with Epos Now, from the easy setup and updates to our efficient support tea... read more
Business response:
Dear Les, Thank you for your excellent 5-star review! We're so pleased to hear that you've had a positive experience with Epos Now, from the easy setup and updates to our efficient support team. Your feedback means a lot to us, and we’re grateful for your continued trust in our service. If there's anything else we can do for you, please don’t hesitate to reach out. Thanks again for your support, Epos Now
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 4.9 star rating with 1,593 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.