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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"Good POS and among the best in Marketplace " Pros: fast payment processing, low rates and good customer service support. every time you call for customer support, you get a human service rather than AI or self-guided FAQs Cons: The rates could be better, and the till could have more product description features. I feel the Till is more geared towards fast-moving consumer goods compared to the clothing retail business Overall: Overall experience is outstanding from initial reaching out to the sales team, and then onboarding ... read more
Business response:
Dear Amandeep, Thank you for your detailed and outstanding feedback! We are thrilled to hear that your experience from the initial sales process to onboarding has been top-notch. We are especially glad that you appreciate our commitment to human customer service. We know how frustrating it can be to navigate automated systems, so we are proud to offer real support when you need it most. It is also great to know that our fast payment processing is benefiting your business. We also appreciate your constructive feedback regardi... read more
"Use EposNow" Pros: Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account. Cons: Somtimes my screen freezes and this is not helpful when I am serving people. Would be great if my options would have a line ican add a word instead of scrolling Overall: Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop
Business response:
Dear Michele, Thank you for your honest and detailed feedback! We are pleased to hear that you find the system easy to use and appreciate our fast support and the fast payment of funds. It is also great to see you are enjoying the flexibility of accessing your Back Office on your phone, laptop, and desktop. However, we are sorry to hear that your screen sometimes freezes. We understand how disruptive this is when serving customers. Please reach out to our technical support team so we can investigate the cause of this perform... read more
"Great service but too expensive" Pros: Its easy to use and it has a lot of features and apps that can be easily used to increase your company Cons: The price of some features thas can be very helpfull for the customer service. I think its too expensive. Overall: Its been a great experience. Epos Now has definetly make the administration of my restaurant so much easier.
Business response:
Dear Santiago, Thank you for your honest and detailed feedback! We are thrilled to hear that Epos Now has made the administration of your restaurant so much easier. It is great to know that you find the system easy to use and that our range of features and apps is helping you grow your company. We designed the platform to simplify daily operations, so seeing that impact on your restaurant is very rewarding for us. We also appreciate your feedback regarding the price of some additional features. We understand that cost is a c... read more
"Epos now Till system " Pros: I like the system as it’s user friendly and easy to use once it’s set up very secure and great all payments are built into the system All the credit card payments go through the till system and makes it really quick and safe Great value for money The system can deal with all your accounts and makes it easy to look after the transactions Cons: Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none Overall: My experience has been great starte... read more
Business response:
Dear Chrus, Thank you so much for sharing your experience. It’s wonderful to hear that you find the system user-friendly, secure, and great value for money — and that having integrated payments has made things quicker and safer for your business. We’re also delighted that both our Sales and Technical teams delivered the level of service you deserve. It’s fantastic to know you’ve been with us for a few years and that your upgrade journey has been a positive one, supported by strong after-sales and technical care. Thanks again... read more
"Very happy customer" Pros: I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data at hand Cons: I have two shops and I had to have 2 separate accounts to manage the 2 shops, if I could have the two shops together and flick between shops would be more easy for reporting Overall: I am very happy overall, the support team has been very helpful and they are always available when I need them
Business response:
Dear Patricia, Thank you so much for taking the time to share this detailed feedback. It’s great to hear that managing products, inventory, and sales data through the app has been smooth and that our support team has been consistently helpful when you’ve needed us. We also appreciate your suggestion regarding managing multiple shops under a single account. Feedback like this helps us continue improving, and we’ve shared your comments with our product team for review. We’re delighted you chose Epos Now for its BigCommerce int... read more
" Great EposNow" Pros: The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method Cons: There are probably things that could be improved, but overall there's nothing in particular I don't like; everything is excellent! Overall: My experience has been good; I've had good support when I've needed it, and they provide me with the necessary tools when I need them.
Business response:
Dear Paul, Thank you so much for this fantastic and comprehensive feedback! We are absolutely delighted to hear that your overall experience has been excellent. We are proud that you recognize the ease of securing your entire ecosystem, maintaining good inventory, and having a secure payment method. Making these critical aspects of your business seamless is our primary goal. It is wonderful to know you've consistently received good support when needed and that we provide you with the necessary tools. We always strive to ensu... read more
"great system " Pros: the support is amazing. really easy to get through to and answers so quickly. payments are in our account the next day. the monthly subscription is much cheaper than other systems we use. Cons: the till is tall and our smaller member of staff has to reach up (as cons go this is not really one) Overall: been with EPOSnow in one form or another since they started. from the original system to now is amazing - it's really intuitive. any queries are resolved so easily and the staff are really professional bu... read more
Business response:
Dear Beverley, Thank you for your wonderful feedback! We’re delighted to hear that you find our support amazing, payments fast, and the subscription cost-effective. It’s fantastic to know that our system has evolved to be intuitive and that any queries are resolved quickly by our professional and friendly team. We appreciate your long-term loyalty and kind words. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now
"Go for it !" Pros: Best customer service n hassel free product. Very easy to use and you are no need any support to use it again! Cons: No comments. Customer service and card terminal issues but very happy and sorted fantastic way and happy Overall: Best n excellent. 24/7 available as you requried. Prompt customer service including card terminal. Easy to manage.
Business response:
Dear BK S, Thank you for your fantastic feedback! We’re thrilled to hear that you find our products easy to use, hassle-free, and well-supported by our customer service team. It’s great to know that any issues, including with card terminals, were quickly resolved and to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now
"EposnowBest service with updated options" Pros: Eposnow is best and easy to use. If any isdues we can easily manage by back offuce option. Some times we use online chat service as well. Its best to run business and fast payments as well Cons: Eposnow is mostconvinient and simple system for cash or card transections. Easy to prcess thebpayments Overall: We are happy with this updated eposnow till system. We will recommendto new business holders as. Thanks
Business response:
Dear Fida, Thank you for your wonderful feedback! We’re delighted to hear that you find Epos Now easy to use, convenient, and efficient for managing payments and running your business. It’s great to know that both the back office and online chat support have been helpful. We truly appreciate your recommendation to other business owners. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your share, Epos Now
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,292 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.