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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Excellent customer service Very happy with the service I received. A professional company I have been involved with for 5 years. PROS Knowledgeable staff that could help and resolve my issue. Customer service team answer the telephone immediately. CONS None. I’m very happy with the service that They provide VENDOR RESPONSE Hi Louise, Thank you for your kind words! We’re thrilled to hear that our team was able to assist you quickly and efficiently. It’s great to know you’ve been with us for five years—we truly appreciate your... read more
Business response:
Hi Louise, Thank you for your kind words! We’re thrilled to hear that our team was able to assist you quickly and efficiently. It’s great to know you’ve been with us for five years—we truly appreciate your loyalty! If you ever need anything, we’re always here to help. Best regards, EposNow
First review Not brilliant to start as above , till kept stopping PROS Looked good when we first looked at this CONS Set up was not brilliant as we had to manually do all systems ourselves REASONS FOR SWITCHING TO EPOS NOW Costs - hopefully this saving will help keep us afloat VENDOR RESPONSE Hi Alan, Thank you for your feedback. We’re sorry to hear that the setup process wasn’t as smooth as expected. Our team is always here to assist with setup and ensure your system runs seamlessly. If you’re still experiencing issues with... read more
Business response:
Hi Alan, Thank you for your feedback. We’re sorry to hear that the setup process wasn’t as smooth as expected. Our team is always here to assist with setup and ensure your system runs seamlessly. If you’re still experiencing issues with the till, please reach out, and we’d be happy to help. We appreciate you choosing Epos Now and hope our system provides the cost savings and efficiency you need. Best regards, EposNow
Excellent service and quality It has always been excellent, and when problems have arrison, the Epos Now suport has always been organised and efficient at resolving the problems. PROS It is easy to set up, ablvery easy to update and make changes. CONS Im pleased to say, so far I have no negative experience with Epos Now VENDOR RESPONSE Dear Les, Thank you for your excellent 5-star review! We're so pleased to hear that you've had a positive experience with Epos Now, from the easy setup and updates to our efficient support tea... read more
Business response:
Dear Les, Thank you for your excellent 5-star review! We're so pleased to hear that you've had a positive experience with Epos Now, from the easy setup and updates to our efficient support team. Your feedback means a lot to us, and we’re grateful for your continued trust in our service. If there's anything else we can do for you, please don’t hesitate to reach out. Thanks again for your support, Epos Now
Happy with Epos Now system I have already suggested to some friends for the good quality price ratio. PROS Easy to use, prompt answers in case of issues, clear information regarding the costs. CONS Some operations could be more easy to do, and some times some process are too long to apply. VENDOR RESPONSE Dear Tibor, Thank you for your review! We’re glad to hear that you’re happy with the Epos Now system and that our support has been helpful. We appreciate your feedback on areas for improvement, and we’re always working to m... read more
Business response:
Dear Tibor, Thank you for your review! We’re glad to hear that you’re happy with the Epos Now system and that our support has been helpful. We appreciate your feedback on areas for improvement, and we’re always working to make processes more efficient. Thank you for recommending us to your friends—it means a lot to us! If there’s anything else we can assist you with, please feel free to reach out. Thanks again, Epos Now
shop owner Very satisfied so far, 365days we open shop and mostly no problems, just a few but they can resolved it for me. PROS Customer service, always attentive to first call resolution. CONS Nothing much, so far everything seems okay , Epos seems to resolved every issues. VENDOR RESPONSE Dear Ma Reza, Thank you for your thoughtful review! We're delighted to hear that you're satisfied with our customer service and that we've been able to resolve any issues efficiently. Supporting your business 365 days a year is what we st... read more
Business response:
Dear Ma Reza, Thank you for your thoughtful review! We're delighted to hear that you're satisfied with our customer service and that we've been able to resolve any issues efficiently. Supporting your business 365 days a year is what we strive for, and it's great to know that we've met your expectations. Thanks again for your share, Epos Now.
Easy Simple System amazing experiences with Epos Now, even questioning a possible fault has been sorted and rectified within a short space of time PROS The ease of Epos Now and reporting i require i have all in 1 place. The system are easy to understand and have a great customer services team CONS the initial set up is a pain however once you get used to the system its really easy to get to grips with, like any other system you need to know how it works REASON FOR CHOOSING EPOS NOW Epos Now offered everything we wanted at th... read more
Business response:
Hi, Thank you for your detailed review! We're delighted that Epos Now provides the ease, reporting, and support you need in one place. We understand that initial setup can be challenging, but we're glad to hear that once you're familiar with the system, it becomes intuitive. It’s great to know our integrated payment system continues to meet your expectations. If you ever need further assistance, our team is always happy to help! Best regards, EposNow
Excellent POS Excellent product and service specially the auto help chat PROS Easy to use and the reports good online support CONS A bit hard to create items but when you are used to itvit is fine VENDOR RESPONSE Hi Fouad, Thank you for your positive feedback! We're thrilled to hear that you find our POS easy to use and appreciate the online support and auto-help chat. We understand that creating items can be a bit challenging initially, but we're glad to know that it becomes easier with experience. Your insights are valuabl... read more
Business response:
Hi Fouad, Thank you for your positive feedback! We're thrilled to hear that you find our POS easy to use and appreciate the online support and auto-help chat. We understand that creating items can be a bit challenging initially, but we're glad to know that it becomes easier with experience. Your insights are valuable to us, and we’re continuously working to improve our services. Best regards, EposNow
EPOSNOW is the future it was great all so friendly and extremely helpful PROS it is so easy to use, the customer service is great they go above and beyond. CONS some times the waiting time can be long, but they are very helpful when you get through VENDOR RESPONSE Hi Laura, Thank you for your kind words! We're thrilled to hear that you find EposNow easy to use and that our customer service team goes above and beyond for you. We appreciate your patience regarding wait times and are always working to improve response times whi... read more
Business response:
Hi Laura, Thank you for your kind words! We're thrilled to hear that you find EposNow easy to use and that our customer service team goes above and beyond for you. We appreciate your patience regarding wait times and are always working to improve response times while maintaining high-quality support. If you ever need any further assistance, feel free to reach out. We're here to help! Best regards, EposNow
Great customer service line Had an issue with the cloud sync. Rang the helpline and sorted in minutes. Fantastic lady at the end of the phone. PROS Great bit of kit, does exactly what i need it to do. CONS Wait for original delivery was longer than expected
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 4.9 star rating with 1,424 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.