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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Excellent Epos Now Products and even better Operational support Excellent. I've always been happy with the product and how easy it is to set up and bring into operational use. But the best thing is the support team who are very able and efficient in fixing those little issues the team come across regardless of whether its a till issue or external factor. PROS Easy to set up, easy to use and training can take a few minutes to do the basics. There are good on-line help guides but the Technical/Support team on the phone have al... read more
With till settings and menu Superb customer service and very supportive PROS Assistance is so kind and supportive team .superb team CONS Quick response and good service fast services REASONS FOR SWITCHING TO EPOS NOW More easier and convenient plus law charges
Pleased with EPOS Now We were concerned about introducing an EPOS system as we thought it would be daunting for a number of our older volunteers. However, it has been pretty straightforward and all our volunteers are competently using EPOS Now. PROS We like the reporting function within Back Office. Having ready access to sales information is great. Also having next day settlement is helpful. CONS The time to set up the system was the biggest bugbear but this was to be expected when details of circa 1,500 items had to be upl... read more
Business response:
Dear Kevin, Thank you for taking the time to leave such a detailed review! We're delighted to hear that you’re pleased with the reporting function in Back Office and that features like next-day settlement are proving helpful. It’s great to know that the system has been straightforward for your volunteers, even for those initially hesitant—this is exactly the kind of feedback that inspires us. We appreciate your patience with the setup process, especially given the volume of items uploaded. Your understanding means a lot, and... read more
Happy Epos All been good so far, a few issues through out the years, but the ticket system works really well. PROS Easy to use. Till software and card machine in one. CONS Sometimes updates create problems and i have to reset the machines which takes time. REASONS FOR SWITCHING TO EPOS NOW All in one payments and POS makes it easier and quicker to serve customers VENDOR RESPONSE Dear Neil, Thank you for your positive feedback! We’re so glad to hear that you find our system easy to use and appreciate the all-in-one solution. ... read more
Business response:
Dear Neil, Thank you for your positive feedback! We’re so glad to hear that you find our system easy to use and appreciate the all-in-one solution. We also understand that occasional updates can cause some inconvenience, but we’re happy to know the ticket system has been effective for you. If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again, Epos Now
New epos pro plus It's been a great experience. The teams are always on hands to share their expertise and give their best. PROS Easy touch screen with menu display, and simple check out CONS Setting up and knowing how the system works REASON FOR CHOOSING EPOS NOW The team was able to suggest other options VENDOR RESPONSE Dear Angele, Thank you for your kind words and for sharing your experience with the Epos Pro Plus system! We’re delighted to hear that the easy touchscreen and menu display have made the checkout process si... read more
Business response:
Dear Angele, Thank you for your kind words and for sharing your experience with the Epos Pro Plus system! We’re delighted to hear that the easy touchscreen and menu display have made the checkout process simple and convenient for you. We understand that setting up and getting familiar with a new system can be a learning curve, but it’s great to know that our team was there to provide their expertise and support whenever needed. We’re also glad that our team could offer helpful suggestions and that Epos Now stood out among al... read more
Great service Excellent, they are very professional and work fast. PROS Najiya Was extremely prompt, supportive and helpful. CONS N/A There are no cons, every issue I’ve had has been rectified. REASON FOR CHOOSING EPOS NOW They were prompt and efficient with a good deal on. REASONS FOR SWITCHING TO EPOS NOW More comprehensive system. We needed more options.
Excellent customer service Such remarkable work truly stands out. I commend the impressive work PROS Providing exceptional customer service is truly commendable. It fosters positive relationships and builds a loyal customer base. Going above and beyond creates memorable experiences. These efforts contribute to a strong reputation and positive word-of-mouth referrals. Thank you for prioritizing excellent customer service. CONS Nothing at all everything is great, cant fault
Good efficient service We have 3 till systems with them and once we got them set up correctly, they wall work really well. Great backend for inforn=ming our accounts and reporting. Allgood. PROS Their support team are helpful, courteous and skilled at solving problems. Highly recommended! CONS Sometimes it can take a while to get through on the phone VENDOR RESPONSE Dear Ru, Thank you for your great review! We’re thrilled to hear that our support team has been helpful and skilled in solving any issues you’ve faced. It’s also... read more
Business response:
Dear Ru, Thank you for your great review! We’re thrilled to hear that our support team has been helpful and skilled in solving any issues you’ve faced. It’s also wonderful to know that your till systems are working well and that the backend features have been valuable for your accounts and reporting. We appreciate your feedback regarding phone wait times and will work on improving that. If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again, Epos Now
my review on epos now very good i cannot fault epos now overall they are very professional with me over the phone PROS the team who deal with any issues or problems i get CONS i dont have any issues with epos now they have always resolved any problem i have had REASONS FOR SWITCHING TO EPOS NOW more advanced system for me my other supplies could not match what i wanted VENDOR RESPONSE Dear Christopher, Thank you so much for your detailed review! We’re thrilled to hear that you’ve had a positive experience with our team and t... read more
Business response:
Dear Christopher, Thank you so much for your detailed review! We’re thrilled to hear that you’ve had a positive experience with our team and that we’ve been able to resolve any issues you've encountered. It’s great to know that you find our service professional and that Epos Now has been the right fit for your needs. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Thanks again, Epos Now
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,035 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.