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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"My Epos system " Pros: Trustworthy systems major customer care easy to operate and major back up from customer care team and always available and so helpful Cons: Nothing. It works for us so well and my staff can control customers records and individual takings Overall: Very happy and no intention to change something that works so well
Business response:
Dear Kevin, Thank you for the wonderful feedback! We're so pleased to hear that the system has been working seamlessly for you and your team, and that our customer care and training support have made a positive impact. It's great to know Epos Now continues to be the right fit for your business. Thanks again for your share, Epos Now.
"Epos now review" Pros: Its so easy to use and works really well.If i did have a query it was dealt with quicly and efficiently. Cons: No real down sides maybe the scanner could be wireless Overall: Its worked really well and yesit takes while to set up but stock control is great.As a till system it is very easy to use.
Business response:
Dear John, Thank you for sharing your experience with Epos Now! We’re thrilled to hear that the system has been easy to use and that our team was quick and efficient in assisting you. We appreciate your feedback on the scanner and will take that into consideration for future improvements. Thanks again for your share, Epos Now.
"EPOS NOW is the place to start!" Pros: Very Affordable for start-ups, Extremely flexible and useable, would work for almost any line of business. Excellent Customer Service. Cons: Start up equipment. I would rather have only bought the software, the hardware was very slow and flimsy. I no longer use 95% of the hardware, it simply didn't hold up. Software is the good part. Overall: Very Positive, all of the customer service teams work hard to solve problems, problems get more and more rare as time goes on.
Business response:
Dear Clayton, Thank you for sharing your detailed feedback! We’re so pleased to hear that you find our software flexible, affordable, and beneficial for your business. We’re also glad that our customer service team has been able to support you well. We truly appreciate your insights on the hardware, and we’re constantly working to improve our products based on customer experiences like yours. If there’s anything else we can do to enhance your experience, please don’t hesitate to let us know. Thanks again for your share, Epos... read more
"My Experience Using EPOS Now" Pros: It's seamless. The support guys made it easy whenever we had a session. Cons: I'm yet to find anything I dislike. Maybe something will pop up, but nothing for now. Overall: I'm very confident of finding my way around because it is a very detailed software.
Business response:
Dear Ademola, Thank you for your wonderful feedback! We're so glad to hear that our software has been seamless for you and that our support team has been helpful whenever you’ve needed assistance. It’s great to know that you feel confident navigating the system! If anything comes up or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help! Thanks again for your share, Epos Now.
"Great asset to my new business" Pros: The ease of use and set up of the system, Although there is training available. I managed to work it out my self. Made opening my shop so much easier. Cons: Don't really have any dislikes. Maybe some more apps that are easier to link to my existing website. Overall: My epos system is efficient and makes my life so much easier and a more professional experience for my customers.
Business response:
Dear Rebecca, Thank you for sharing your thoughts! We're thrilled to hear that Epos Now has been such a helpful asset to your new business and that the setup was smooth. We also appreciate your feedback about additional apps, which is something we’ll take into consideration for future improvements. Wishing you continued success with your business, and feel free to reach out if you need any assistance! Thanks again for your share, Epos Now
"Great system and quick payouts." Pros: Epos now id easy to use and the support from Day1 was exemplary. Cons: Sometime the time for the system to takr payments can be slow (I have to say this is rare) Overall: From onboarding and the general running of the system has made our life a little easier. Being able to run reports remotely is a great asset to have. Payments into our bank are very quick and the option of same day payments can be useful.
Business response:
Dear Paul, Thank you for your great feedback! We're delighted to hear that Epos Now has made things easier for you, from onboarding to daily operations. It’s fantastic that you’re finding the system easy to use and that our quick payouts have been beneficial. We appreciate your insight on payment speed and will continue working to enhance your experience. Thanks again for your share, Epos Now
"Would definitely use again! " Pros: Very easy to use and get the hang of. The till setup is quite simple and easy to use. Cons: Doesn't have some of the things I had with previous programs. Overall: Great! Awesome customer service! They're always there for you if you have questions or need extra training.
Business response:
Dear Ruth, We’re so pleased to hear that you found Epos Now easy to use and that our team has been there for you whenever needed! Providing great customer service and a smooth setup experience is what we strive for. We appreciate your feedback and will continue working to enhance our features. Thanks again for your share, Epos Now
"Epos ROCKS!!!! 😍" Pros: I appreciate the quality and variations of trainings provided. The trainers are professional, patient, diligent and kind! 😍 Cons: By no fault of Epos, I assume; but my cellular phone company charged me dearly for the international calls during training sessions. I think the calls were to Canada or Europe. Perhaps, letting the customer know that dialing directly to the office may result in long distance international charges would be quite thoughtful and beneficial. 🤗 Overall: My experience with Ep... read more
Business response:
Dear Sophia, Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with our training sessions. Our trainers truly appreciate your recognition of their professionalism, patience, and kindness. It's fantastic to know that you're enjoying your time with Epos and finding the support beneficial. We also appreciate your suggestion about the international call charges. We’ll definitely take that into consideration to help improve our communication in the future. If there’s an... read more
"Ash Tree set up of Epos now till" Pros: Ease of use. Set up to our needs. Suitable for purpose. Cons: Set up took longer than expected, but the support was there when needed. Overall: Excellent product, support was on hand to help from epos now.
Business response:
Dear Mark, We’re delighted to hear that your Epos Now till was set up to meet your needs and that you found it easy to use! While setup took a little longer than expected, we’re glad our support team was there to assist you. Thanks for choosing Epos Now—we appreciate your trust in us! Thanks again for your share, Epos Now
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,292 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.