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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"Excellent service and quality " Pros: It is easy to set up, ablvery easy to update and make changes. Cons: Im pleased to say, so far I have no negative experience with Epos Now Overall: It has always been excellent, and when problems have arrison, the Epos Now suport has always been organised and efficient at resolving the problems.
Business response:
Dear Les, Thank you for your excellent 5-star review! We're so pleased to hear that you've had a positive experience with Epos Now, from the easy setup and updates to our efficient support team. Your feedback means a lot to us, and we’re grateful for your continued trust in our service. If there's anything else we can do for you, please don’t hesitate to reach out. Thanks again for your support, Epos Now
"Happy with Epos Now system" Pros: Easy to use, prompt answers in case of issues, clear information regarding the costs. Cons: Some operations could be more easy to do, and some times some process are too long to apply. Overall: I have already suggested to some friends for the good quality price ratio.
Business response:
Dear Tibor, Thank you for your review! We’re glad to hear that you’re happy with the Epos Now system and that our support has been helpful. We appreciate your feedback on areas for improvement, and we’re always working to make processes more efficient. Thank you for recommending us to your friends—it means a lot to us! If there’s anything else we can assist you with, please feel free to reach out. Thanks again, Epos Now
"Epos system is a top nutch system" Pros: The system is easy to use after you get through your training. Customer service are quick in responding to any of your needs. Reasonably price system compare to others in the markst place. Cons: Easy to use, very practical. You can learn how to use it within few hours of training
Business response:
Dear Majed, Thank you for your fantastic review! We're delighted to hear that you find our system top-notch, easy to use, and reasonably priced. It’s great to know that our customer service team has been responsive and that your training helped you get up to speed quickly. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now
"New customer" Pros: Very quick, always answer phone, very polite staff Cons: Didnt like filling the import sheet,but it had to done Overall: Very good, the staff know what they are doing and are very helpfull
Business response:
Dear Mohammed, Thank you for your great review! We're so pleased to hear that you’ve had a positive experience with our quick and helpful support team. It’s fantastic to know that our pricing and service have met your expectations. We understand that filling out the import sheet can be a bit of a task, but we appreciate your patience in getting it done. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now
"Ease of operation" Pros: Ease of operation friendly staff and sevice Cons: Prices are over like very expensive for small business Overall: Good relaible and supportive coomunication
Business response:
Hi Vasu, Thank you for your feedback! We're pleased to hear that you find our system easy to operate and that our team has been friendly and supportive. We understand that pricing is an important factor for small businesses, and we continuously strive to provide the best value for our customers. If there's anything we can do to enhance your experience, please let us know. Best regards, EposNow
"Excellent POS system" Pros: Easy to use and great customer service and system is nice looking as well Cons: I do do not like the fact that i cannot print reports on my printer Overall: Its a great pos system and very easy to use and seems to have evry report that i need.
Business response:
Dear Kristy, Thank you for your excellent review! We're so pleased to hear that you find our POS system easy to use and appreciate both its functionality and design. It’s also great to know that our customer service team has been helpful. We appreciate your feedback regarding report printing and will share this with our team. If there's anything else we can do for you, please don’t hesitate to reach out. Thanks again, Epos Now
"Excellent Help Desk Experience" Pros: I am reviewing a help desk contact. The call we made was answered promptly and the advice given was clear and worked effectively. Cons: We would like to see the card terminals offer a Customer Not Present function. Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not. Overall: Excellent. We recently changed from another provider. Epos Now are not perfect but after some early problems our experience with them has been ... read more
Business response:
Hi Ferris, Thank you for sharing your experience! We're glad to hear that our help desk team provided prompt and effective support. We appreciate your feedback regarding the Customer Not Present function and will pass it along to our development team for consideration. It’s great to know that your experience with us has improved over time, and we’re here to support you whenever needed. Best regards, EposNow
"Should have done it a year ago!" Pros: Functionality, sits alongside current card payment system (DOJO) easy to set up, UK based support team - who answer your calls to their 0800 number without sending you through loads of multiple choice options before speaking to a human! Cons: That I can’t connect my kitchen order printer wirelessly. Sadly a long Ethernet cable runs between the printer to the broadband box Overall: Very good. We’ve taken ages (almost 12months) to take the plunge and commit to an EPOS system believing it... read more
Business response:
Hi Pippa, We’re so glad to hear that making the switch to EposNow has been a positive experience for you! Our goal is to provide seamless functionality and responsive support, so it’s great to know that our UK-based team has been helpful. We appreciate your feedback on the kitchen order printer—our team is always looking for ways to enhance connectivity options. If you need any assistance, feel free to reach out! Best regards, EposNow
"Excellent customer service " Pros: Knowledgeable staff that could help and resolve my issue. Customer service team answer the telephone immediately. Cons: None. I’m very happy with the service that They provide Overall: Very happy with the service I received. A professional company I have been involved with for 5 years.
Business response:
Hi Louise, Thank you for your kind words! We’re thrilled to hear that our team was able to assist you quickly and efficiently. It’s great to know you’ve been with us for five years—we truly appreciate your loyalty! If you ever need anything, we’re always here to help. Best regards, EposNow
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,292 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.