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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Eposnow getting better As mentioned in the pros section, Eposnow have become a lot better over time with better call answering times. I must say, if there is a genuine problem, they do seem to listen and act on your concerns. PROS Eposnow have got a lot better over time. When we first started with them back in 2020 there were a lot of teething problems with the system and mis selling. This has now been solved and we generally have a trouble free system. Their call answering times have gone a lot better albeit there is a long... read more
Epos experience I have never had any issues when I call have always been helpful and polite PROS Good system easy to manage and easy for staff to use CONS Took a while to set up but is good when done
great service good experience throughout the call, very helpful PROS Customer service as excellent, better than expected CONS nothing as help given a perfect and solved the problem REASONS FOR SWITCHING TO EPOS NOW needed an upgrade and extra till systems
Happy customer. Happy business We have found Epos system easy to use . Never had a problem contacting them to discuss a problem . Very Happy with the service we receive PROS Everyone we speak to is always helpful. If we have an issue they go above and beyond to help . The equipment is easy to use . The payments are always paid on time . There is always someone there at the end of the phone to discuss what we need . They always confirm by email that the issue has been sorted . Excellent customer service . CONS Maybe some of t... read more
Eposnow - a great system My experience with Eposnow has been very good. I have had a number of occasions where I have needed to call the helpdesk and every time, the person has solved my query easily and with patience. PROS Eposnow is very simple and easy to use but on the odd occasion that I do need assistance, the help desk are always on hand and quick to help. CONS I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge. How... read more
Always the best service Our charity has been working with EPOSNOW for years and they continue to improve their services and engagement consistently. Really happy customer who will not be persuaded to go anywhere else 😍 PROS My ticket was picked up within the hour and a phone made and problem resolved instantly. Knowledgable staff and efficient customer service. CONS I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!! REASON FOR CHOOSI... read more
Excellent product and even more excellent support From start to present the overall experience has been pleasant with only 1 or 2 minor issues which were swiftly resolved once support were contacted. The equipment works well and as most of it is cloud based it is all very streamlined. PROS The cloud based back office is great as I personally am not based in the business where our tills are but can access almost everything remotely. Also, on the rare occasion I have required technical support I have faced almost zero hold tim... read more
The most comprehensive EPOS solution We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock reports and instantly add products across my stores. PROS The most comprehensive EPOS solution for retailers. Cloud data and live sales on your app which by the way is equally as good. I have seen a fair few and this is by far the market leader. CONS I've personally had a bit of bad luck with printers, but thankfully I took the... read more
Epos customer help Fast easy efficient reliable PROS Easy to use. Rapid response when any issue CONS Nothing as of yet.
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 4.9 star rating with 1,593 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.