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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"Brilliant thanks " Pros: How quickly they answer my questions and fix the problems well done epos Cons: There nothing much wrong with this company Overall: Brilliant service and very helpful 👏 welldone best ever
Business response:
Hi Jason, We truly appreciate your positive feedback! It’s great to hear that our quick support and integration options with Just Eat and Uber have made a difference for you. If you ever need anything, we're always here to help! Best regards, EposNow
"Epos till very good" Pros: How helpful they were can’t fault the lady i spoke to Cons: Nothing all good really impressed with the service Overall: Very helpful and understanding could wish for any more
Business response:
Hi David, Thank you for your kind words! We're thrilled to hear you had a great experience with our service and that our team was helpful. If you ever need any further assistance, we’re always happy to help! Best regards, EposNow
"Stock in manage area " Pros: Very accurate system , easy to use — Cons: The fact you can’t control stock numbers in manage area And see stock levels when you bar code an item Overall: Quite good apart from the above stock control issue
Business response:
Hi, Thank you for your feedback! We're glad to hear you find the system accurate and easy to use. We understand how important stock control is, and we appreciate your suggestion regarding managing stock numbers and viewing levels when scanning items. We'll share this with our development team for consideration. If there's anything else we can assist with, please let us know! Best regards, EposNow
"Digital Sales & Marketing Manager " Pros: Straightforward easy to use system. Very responsive, quick and covers everything we need. Perfect for our small business Cons: The latest update now means we have to click on the decimal point when keying in the amount. If we forget, we can often key in the wrong amount. Very Frustrating Overall: Floorless support when ringing up last week. Can't see us moving away from this system
Business response:
Hi, We’re delighted to hear that you find our system easy to use and a great fit for your business! Your feedback on the recent update is invaluable—we understand how frustrating that can be. We’ll pass this along to our development team for review. It’s also great to hear that our support team provided a seamless experience for you. If you ever need further assistance, we’re here to help! Best regards, EposNow
"EPOSNOW is the future" Pros: it is so easy to use, the customer service is great they go above and beyond. Cons: some times the waiting time can be long, but they are very helpful when you get through Overall: it was great all so friendly and extremely helpful
Business response:
Hi Laura, Thank you for your kind words! We're thrilled to hear that you find EposNow easy to use and that our customer service team goes above and beyond for you. We appreciate your patience regarding wait times and are always working to improve response times while maintaining high-quality support. If you ever need any further assistance, feel free to reach out. We're here to help! Best regards, EposNow
"VERY HAPPY CLIENT" Pros: Easy to use & efficient. We use other firms in our other shops but EPOS have proved to be the best of them all. Cons: Larger transactions seem to generate messages as if our identity is being challenged. Then a second message acting as if we are a new account Overall: Now we realise the above issue clears itself without the need for us to do anything the service is very efficient. Any queries are quickly dealt with. Excellent service
Business response:
Hi LAWRENCE, Thank you for your fantastic review! We're delighted to hear that you find our system easy to use and efficient, especially compared to other firms. We appreciate your feedback regarding the identity verification messages for larger transactions; it's great to know that these issues resolve themselves seamlessly. Our team is dedicated to providing quick and effective support for any queries you have. Best regards, EposNow
"Amazing Service and System" Pros: Professional staff and amazing POS system Cons: I wish we could split the transaction on the new smal pos payment pad Overall: Very pleased with thr service snd thr system hence we renewed
Business response:
Hi Fayed, Thank you for your wonderful feedback! We're thrilled to hear that you're pleased with our professional staff and the POS system. Your suggestion about splitting transactions on the new small POS payment pad is valuable, and we appreciate your input. We're glad you chose to renew with us, and we're committed to providing you with excellent service moving forward. Best regards, EposNow
"Good Service " Pros: Listened to my challenge, understood I needed assistance Cons: There wasn’t any cons . Nothing I didn’t like Overall: [sensitive content hidden] went an extra mile to ensure my case was resolved and handled efficiently . He understood my need for urgency and did his very best to escalate it.
Business response:
Hi, Thank you for your kind words! We're delighted to hear that our team took the time to understand your challenge and provided the assistance you needed. It's great to know that our straightforward purchasing process met your expectations. We're always here to support you! Best regards, EposNow
"Easy Simple System" Pros: The ease of Epos Now and reporting i require i have all in 1 place. The system are easy to understand and have a great customer services team Cons: the initial set up is a pain however once you get used to the system its really easy to get to grips with, like any other system you need to know how it works Overall: amazing experiences with Epos Now, even questioning a possible fault has been sorted and rectified within a short space of time
Business response:
Hi, Thank you for your detailed review! We're delighted that Epos Now provides the ease, reporting, and support you need in one place. We understand that initial setup can be challenging, but we're glad to hear that once you're familiar with the system, it becomes intuitive. It’s great to know our integrated payment system continues to meet your expectations. If you ever need further assistance, our team is always happy to help! Best regards, EposNow
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,292 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.