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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was skeptical of home warranties after a bad experience years ago. A coworker convinced me to try Evercare Direct and I'm genuinely glad I listened. Filing a claim is intuitive, the response time is fast, and the repair quality has been consistently high. My skepticism is gone.
Business response:
Thank you for giving EverCare Direct a chance! We're glad we could earn your trust and that you've had a smooth claims experience with quality service. We truly appreciate your support!
What set Evercare Direct apart for me was their follow through. After my repair was completed, they called to confirm I was satisfied. Nobody does that. It showed they care about the experience, not just closing a ticket. That kind of attention to customer experience earns loyalty.
Business response:
Thank you for your wonderful review! We're glad our follow-up made a difference and that you felt supported throughout the process. We truly appreciate your loyalty and thank you for choosing EverCare Direct!
The technician sent to fix my electrical panel was licensed, professional, and explained everything he did in detail. He even pointed out a separate minor issue and told me how to address it. That kind of thoroughness reflects well on Evercare Direct's contractor vetting process.
Business response:
Thank you for your thoughtful review! We're glad you had a great experience with your technician and that their professionalism and thoroughness made a positive impression. We appreciate your trust in EverCare Direct!
The thing about Evercare Direct is they don't oversell. What they tell you during enrollment is exactly what you get. There are no hidden clauses that pop up when you actually try to file. That honesty is rare and I respect it. My claim was handled exactly as described. Perfect.
Business response:
Thank you for your kind words! We're glad your experience matched what was promised and that your claim went smoothly. We appreciate your trust and thank you for choosing EverCare Direct!
Surprisingly affordable for the level of coverage offered. I went with the mid tier plan and it covers pretty much everything that matters. Had a dryer drum issue last month fully covered, repair done within two days. No complaints whatsoever.
Business response:
Thank you for your great review! We're glad you're happy with your coverage and that your dryer repair was completed quickly and smoothly. We appreciate your support and thank you for choosing EverCare Direct!
I appreciate that when I call, I talk to a real person quickly. No 45 minute hold times, no voice maze. The *** who handled my recent claim actually knew what they were doing and didn't have to transfer me three times. That alone puts Evercare Direct ahead of competitors I've used.
Business response:
Thank you for your kind review! We're happy to hear you had a smooth experience with our team and that your claim was handled efficiently. We appreciate your trust and your support of EverCare Direct!
My washing machine started leaking mid-cycle and I panicked. One call to Evercare Direct and I felt better immediately. The claims *** was calm, walked me through the process, and a ***air was scheduled for the next morning. Fast, professional, and stress free. Exactly what you want in a crisis.
Business response:
Thank you for your kind review! We're glad we could help quickly and make a stressful situation easier to handle. We appreciate your trust in EverCare and are happy to hear the process was smooth and professional.
As a first-time homeowner, I had no idea what a home warranty even was before a family member mentioned Evercare Direct. The onboarding team was incredibly patient, explained everything in plain language, and answered all my questions without making me feel rushed. Great first impression.
Business response:
Thank you for your thoughtful review! We're glad our team could make the onboarding process clear and comfortable for you as a first-time homeowner. We appreciate your trust in EverCare Direct and are happy to have you with us!
Refrigerator compressor went out. Filed a claim Sunday evening, had a callback Monday morning, repair completed by Wednesday. That turnaround is impressive for a major appliance issue. The technician was also incredibly thorough, explaining what failed and why. Great experience overall.
Business response:
Thank you for your review! We're glad to hear your refrigerator claim was handled quickly and that the repair was completed within just a few days. It's great to know the technician provided thorough service and clear explanations. We appreciate your trust in Evercare Direct!
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.