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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a first time homeowner and as such, when the garbage disposal became faulty I was agitated but claims process was easy. The support representative remained on the phone until I was confident on what was about to occur.
Business response:
Dear *****,Thank you for sharing your experience. We understand that unexpected repairs can be stressful, especially as a first time homeowner. We're glad the claims process was easy and that our support representative was able to stay on the line and make sure you felt confident about the next steps.
I was ready to enter into a long discussion about our water main leak, when Evercare gave the contractor a green light by the end of the afternoon. There's not many company's that make this kind of process so argue free.
Business response:
Dear ******,Thank you for sharing your experience. Were glad to hear the process was smooth and that our team was able to quickly review the situation and authorize the contractor to move forward with the repair. Providing prompt service and making the claims process as straightforward as possible is always our goal. We appreciate your feedback and are happy we could assist.
Evercare Direct LLC proved to be reliable, knowledgeable, and easy to work with. Their team communicates clearly and follows through on every promise.
Business response:
Dear ***********,Thank you for your kind words and positive feedback. Were pleased to hear that you found Evercare Direct LLC reliable, knowledgeable, and easy to work with. Clear communication and follow through are priorities for our team, and we appreciate you taking the time to share your experience.
Evercare Direct LLC operates with a level of organization and efficiency thats hard to come by these days. The team was respectful, punctual, and left everything in excellent condition. A refreshingly smooth experience.
Business response:
Dear *******,Thank you for your thoughtful review. Were pleased to hear that our organization, efficiency, and respect for your time and property stood out. Providing a smooth, professional experience is very important to our team, and we appreciate you sharing your feedback.
From the initial consultation to completion, Evercare Direct LLC showed consistency, professionalism, and genuine care for quality outcomes.
Business response:
Dear ******,We truly appreciate your kind review. Its rewarding to know that our teams professionalism and focus on quality made a positive impact from consultation through completion. Thank you for choosing Evercare Direct LLC.
The follow-up was what impressed me. Someone even called to see whether things had gone well after the repairs had been made. The little bit of extra touch is a trust builder.
Business response:
Dear ****,Thank you for your feedback! Were glad our follow-up made a positive impression. Providing that extra level of care is important to us, and were grateful for the trust youve placed in our team. If you need anything in the future, were here to help.
We purchased our home warranty once we purchased an old house and I am glad we did. Up to this point, they have paid a garage door fix and a blocked shower. It has already paid itself twice over.
Business response:
Dear ******,Thank you for sharing your experience! Were glad to hear your warranty has already paid for itself with your garage door and shower repairs. We appreciate your trust and are always here to help whenever you need us.
They treated us like professionals when we decided to claim against an oven. No push and pull, no requesting us to do endless paper work. We sent the receipt via email and received the approval in a short time. Would by no means hesitate to use them again.
Business response:
Dear Madison,Thank you for sharing your experience! Were glad the oven claim process was smooth and straightforward for you. Treating our customers with respect and keeping the process hassle-free are top priorities for us. We truly appreciate your trust and look forward to assisting you again whenever needed.
I also had a plumber come over to unblock a sunk sink, and it was fully covered by Evercare Direct. It was easy and we did not receive any resistance, which, to be honest, surprised us in a good way.
Business response:
Dear *****,Thank you for sharing your experience! Were glad the sink blockage was resolved quickly and fully covered by Evercare Direct. We appreciate your feedback and are always here to help.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.