Evercare Direct LLC

3.1

Insurance
Tempe, AZ

About this business

Insurance Auto Insurance

Location details

398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.1239 reviews

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David O

a month ago

The interesting part of Evercare Direct LLC is how its services complement different stages of vehicle ownership. Warranty Plans, Auto Warranty Plans, and ************** create a varied portfolio that can help drivers think more deliberately about potential expenses and coverage requirements.

Business response:

Thank you for your thoughtful feedback! Were glad you appreciate the range of coverage options Evercare Direct LLC offers to support drivers throughout different stages of vehicle ownership.

Jacob W

2 months ago

Really positive experience overall. The team was responsive, polite, and easy to communicate with. I appreciated the clear explanations and the quick assistance whenever something needed clarification.

Business response:

Thank you so much for your kind words! Were thrilled to hear that you had a positive experience with our team. We truly appreciate you taking the time to share your feedback and are glad we could provide clear communication and prompt assistance. Were grateful for your support!

Marcus M

2 months ago

What I respect about Evercare Direct is that they've never tried to upsell me unnecessarily. When I called to ask about upgrading my plan, the *** was honest that my current coverage likely met my needs. That kind of integrity makes me want to stay with them long-term.

Business response:

Thank you for sharing such thoughtful feedback! Were especially glad to hear that our team took the time to understand your needs and gave you an honest recommendation rather than simply trying to sell you more coverage. We believe transparency and doing whats right for our customers are essential, and we truly appreciate your trust in Evercare Direct.

Robert R

2 months ago

The service was excellent from start to finish. Communication was quick and clear, and every question was handled professionally. The overall process felt smooth, organized, and customer-focused.

Business response:

Thank you for the fantastic feedback! Were delighted to hear that your experience was smooth and that our team provided clear, timely, and professional communication throughout the process. We truly appreciate your kind words and are grateful for your support!

Ross R

2 months ago

Excellent customer service throughout the entire experience. The team was helpful, patient, and professional, with quick responses whenever assistance was needed.

Business response:

Thank you for the wonderful feedback! Were so glad to hear our team provided excellent customer service and was helpful, patient, and professional throughout your experience. We truly appreciate you taking the time to share your kind words!

Milan B

2 months ago

I've moved twice in four years and brought my Evercare Direct plan with me both times. The transfer process was handled quickly with minimal paperwork. It's rare to find a company that makes administrative processes this easy. Another reason I stay a loyal customer.

Business response:

Thank you for your continued loyalty! Were pleased to hear that transferring your plan during your moves was quick and easy. We appreciate your trust in Evercare Direct and are happy to have you as a valued customer.

Benjamin T

2 months ago

Honestly wasn't planning to leave a review but the experience was good enough that I wanted to. Simple enrollment, fair pricing, and a claims process that actually works. My garbage disposal was replaced at no extra cost beyond the service fee. Exactly what a home warranty should be.

Business response:

Thank you for sharing your experience! Were glad to hear the enrollment process was simple, the pricing met your expectations, and your claim was handled smoothly. We appreciate your feedback and are happy we could provide the service you expected from a home protection plan.

Nathaniel T

2 months ago

The claim resolution timeline they quoted me was accurate not padded to under-promise and over-deliver, just accurate. That kind of honesty with customers is something I noticed immediately. Repair was completed on schedule and the work held up. Everything went exactly as they said it would.

Business response:

Thank you for your thoughtful review! We're delighted to hear that our team provided accurate expectations throughout your claim and that the repair was completed on schedule. Providing honest communication and dependable service is important to us, and we're glad your experience reflected that. We truly appreciate your trust and thank you for choosing us to help protect your home.

Timothy V

2 months ago

My microwave and dishwasher both had issues within the same month rough stretch. But Evercare Direct handled both claims without blinking. Separate techs came out, both professional and effective. Having that coverage made a genuinely bad month much more manageable. Really grateful I had this plan.

Business response:

Thank you for sharing your experience! We're sorry to hear you had to deal with multiple appliance issues in such a short time, but we're glad our team was able to help make the process easier. It's great to know both claims were handled smoothly and that the technicians provided professional, effective service. We truly appreciate your trust in EverCare Direct and are grateful for your kind feedback!