Evercare Direct LLC

Randy W 

on BBB

5 days ago

Same car 2 dif.approval numbers,trying get me buy there extended ins. Told them already bought extended ins threw Deal ship don't need there crud. 72 month ***** miles extended ****** and Dealer.They say I need there Extended do not want it 

David K 

on BBB

a month ago

This company tries to scare naive people into overpaying for vehicle service plans that are unlikely to cover any repairs.Every time I buy a new or used car I get a series of official-looking scare letters from this company and a few others. They are always designed to be mistaken for an official DMV notice, with nonsense wording such as:"THIS LETTER IS TO INFORM YOU: That if your factory warranty has expired, you will be Financially Liable for all repairs. Our records indicate that you HAVE NOT CONTACTED us to get your serv... read more

Marie-Anne V 

on BBB

a month ago

Like so many others, I keep receiving menacing letters, to scare me into thinking I need some kind of an insurance for my car! Somehow they know which car I have and put a picture of it, making it all look as if the thing came from the car maker. I have called them numerous times to ask to remove me from their mailing list but they keep sending me these "Time Sensitive" letters telling me "our records indicate that you have not contacted us regarding the service contract on your vehicle".This is harassment and a scam!! Pleas... read more

Naomi P 

on BBB

a month ago

The business, Evercare Direct, mysteriously somehow obtained my personal information. After multiple requests, I asked them to remove me from their list many times . The car they have my personal information connected to. I do not own the said vehicle. I do not own a 2019 ****** **************** I literally bought an old school 1999 vehicle back in the beginning of this year and this company continues to send me mail of some expiration of warranty for a car I do not own. As of today Monday July 21st 2025 time stamped 16:25pm... read more

Myra M 

on BBB

2 months ago

I just had the worst experience with a customer support person named ****** . I called to cancel my membership so I was transferred to customer support (******) . He first got my information and I told him I was calling to cancel my membership, he asked why and I first told him I changed my mind, he went into why my decision to cancel would cost me, so he went on and on . To make a thirty something call short on why I canceled , I finally told him just cancel my membership he told me I had to tell him why , again I said I CH... read more

Melanie M 

on BBB

2 months ago

I received calls and marketing mail repeatedly and repeatedly requested to have my ************** information removed from this companys contact list to no avail. Just today I received another letter worded in a way to attempt a false sense of urgency. Wording such as time sensitive, in all caps and bolded THIS LETTER IS TO INFORM YOU , our records indicate you HAVE NOT CONTACTED, and then bolded Financially ************* before [date]. Im not sure how many different ways I can request no future contact from this company. Iv... read more

Mark T 

on BBB

3 months ago

I got a scary-looking letter in the mail from this company which did NOT identify itself but whose telephone number is listed here.This is a scam, pure and simple. I would never do business with this company. It should be shut down for fraud. 

Lisa N 

on BBB

3 months ago

LITERALLY A SCAM. These a*holes are sending out pseudo garbage after what I'd say is ILLEGALLY accessing our private information in order to make you think that you need to pay them more money for a car warranty -- that they NEVER HAD ANY PART OF in the first place. These people need to not only be shut down, but FINED - HEAVILY. 

Ruben Y 

on BBB

4 months ago

Deceptive advertising. Letter received is crafted to make believe it is from *************. The choice of vocabulary (financially liable, neglecting to activate).