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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******** service here is a step above. I've called three times once for a question, once for a claim, and once just to update my address and every time the person on the phone was patient, knowledgeable, and genuinely helpful. That consistency is hard to find.
Business response:
Thank you for your kind words! We're thrilled to hear that each interaction with our team has been positive. Providing knowledgeable, patient, and consistent customer service is something we take great pride in. We appreciate your trust in Evercare Direct and thank you for being a valued customer!
I run a tight household budget, so unexpected repairs are a nightmare. Evercare Direct has been a genuine lifesaver. The coverage is broad, the pricing is straightforward, and I've never had a claim denied that should have been approved. Transparent and trustworthy.
Business response:
Thank you for your review! We're glad to hear that our coverage has provided peace of mind and helped protect your household budget from unexpected repair costs. Transparency, value, and reliable service are at the heart of what we do, and we appreciate your trust in Evercare Direct. Thank you for being a valued customer!
The pricing is genuinely competitive. I compared four warranty providers before choosing Evercare Direct and their plan offered the most coverage per dollar. But more importantly, the customer service actually lives up to what they advertise. That's rare in this industry.
Business response:
Thank you for your thoughtful review! We're honored that you chose Evercare Direct after carefully comparing your options. Providing strong coverage, competitive value, and customer service that delivers on our promises is what we strive for every day. We appreciate your trust and are grateful for your feedback!
My HVAC system has given me grief for years. Since switching to Evercare Direct's plan, I've had two repairs done at no additional cost beyond my deductible. The techs they send are experienced and professional. I sleep better at night knowing I'm covered.
Business response:
Thank you for sharing your experience! We're glad your coverage has helped take the stress out of ongoing HVAC repairs and provided the peace of mind you deserve. It's great to hear that our service professionals delivered the quality and professionalism you expected. We appreciate your trust in Evercare Direct and your kind feedback!
What I value most is that Evercare Direct doesn't make you feel like a burden when you file a claim. The staff is warm and professional. The coverage paid for a furnace repair that would have cost me well over a thousand dollars out of pocket. The plan has already paid for itself.
Business response:
Thank you for taking the time to share your experience. We're delighted to hear that our team provided warm, professional service and made the claims process straightforward and stress-free. Helping homeowners avoid unexpected repair expenses is exactly why we do what we do, and we're glad your coverage helped with your furnace repair when you needed it most. We appreciate your trust in Evercare Direct and look forward to continuing to serve you. Thank you for being a valued customer!
Signed up mostly because my home was aging and I was worried about repair costs. Best decision. The enrollment process took less than ten minutes, my coverage started quickly, and when I needed it, it delivered. The claims team was kind and efficient. Totally worth every *****.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that enrollment was quick and easy and that your coverage was there when you needed it most. Providing efficient service and a positive claims experience is our goal, and we're glad our team delivered. We appreciate your trust in Evercare Direct!
Five stars, no question. My AC stopped working on one of the hottest days of the year and I was dreading the process. Called Evercare Direct, explained the situation, and they treated it as urgent. Tech came out fast, diagnosed the issue, and it was covered fully. Couldn't ask for more.
Business response:
Dear ******,Thank you for your wonderful feedback. We are glad we could assist you during a stressful situation and that your claim was handled quickly and efficiently. Providing prompt service and peace of mind to our customers is our goal, and we appreciate you taking the time to share your experience.
Signed up after a friend's recommendation, and honestly it's one of the best financial decisions I made this year. The coverage is comprehensive, the monthly cost is fair, and when I actually needed to use it, everything went smoothly. No runaround, no fine print surprises. Just solid, dependable service.
Business response:
Dear ****,Thank you for your feedback. We are pleased to hear that your claim was handled promptly and that our team was able to assist you during a stressful situation. We appreciate your trust in us and thank you for taking the time to share your experience.
I work long hours and don't have time to deal with drawn-out service calls. Evercare Direct's online portal made scheduling a repair incredibly easy I did it during a lunch break. The tech showed up on time, fixed the issue, and left everything clean. That's the kind of service I pay for.
Business response:
Dear ******,Thank you for your feedback. Were glad to hear our online portal made scheduling easy and that the service was completed on time and to your satisfaction. We appreciate your trust in Evercare Direct and are happy we could provide a convenient, efficient experience that fits your schedule.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.