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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This year, I made three claims due to the fact that my appliances are becoming old, and all of them were professionally handled. It is the best security I have ever had on my house.
Business response:
Dear *****,Thank you for your feedback! We're glad to hear that each of your claims this year was handled professionally. We truly appreciate your trust in us and are happy to provide the support and protection that gives you peace of mind in your home.
Their technician who has been sent to work on our furnace was obviously experienced and did not attempt to impose unwarranted components. I do like the fact that Evercare does not pick their service providers haphazardly.
Business response:
Dear *****,Thank you for sharing your feedback. Were glad to hear the technician was experienced and provided honest service. Evercare takes pride in working with trusted professionals, and we appreciate you recognizing the care we take in selecting our service providers.
I was staying at a far off location and I figured it would take me a week to get a plumber. Evercare had hired a man about town who was around on Tuesday morning to repair our burst pipe.
Business response:
Dear ******,Thank you for sharing your experience. We know how stressful a burst pipe can be, especially when you're away from the property. We're glad Evercare was able to quickly coordinate a local professional to get the repair taken care of Tuesday morning. We appreciate your feedback and are always here if you need assistance in the future.
When our former warranty company vanished altogether one hot day, it was a relief to switch to Evercare. They were able to send somebody to our door within a day to service the ** unit.
Business response:
Dear *******,Thank you for sharing your experience. Were glad we could step in and provide quick support when you needed it. Its great to hear that we were able to have someone out within a day to service your AC unit. We appreciate you choosing Evercare.
I was a first time homeowner and as such, when the garbage disposal became faulty I was agitated but claims process was easy. The support representative remained on the phone until I was confident on what was about to occur.
Business response:
Dear *****,Thank you for sharing your experience. We understand that unexpected repairs can be stressful, especially as a first time homeowner. We're glad the claims process was easy and that our support representative was able to stay on the line and make sure you felt confident about the next steps.
I was ready to enter into a long discussion about our water main leak, when Evercare gave the contractor a green light by the end of the afternoon. There's not many company's that make this kind of process so argue free.
Business response:
Dear ******,Thank you for sharing your experience. Were glad to hear the process was smooth and that our team was able to quickly review the situation and authorize the contractor to move forward with the repair. Providing prompt service and making the claims process as straightforward as possible is always our goal. We appreciate your feedback and are happy we could assist.
Evercare Direct LLC proved to be reliable, knowledgeable, and easy to work with. Their team communicates clearly and follows through on every promise.
Business response:
Dear ***********,Thank you for your kind words and positive feedback. Were pleased to hear that you found Evercare Direct LLC reliable, knowledgeable, and easy to work with. Clear communication and follow through are priorities for our team, and we appreciate you taking the time to share your experience.
Evercare Direct LLC operates with a level of organization and efficiency thats hard to come by these days. The team was respectful, punctual, and left everything in excellent condition. A refreshingly smooth experience.
Business response:
Dear *******,Thank you for your thoughtful review. Were pleased to hear that our organization, efficiency, and respect for your time and property stood out. Providing a smooth, professional experience is very important to our team, and we appreciate you sharing your feedback.
From the initial consultation to completion, Evercare Direct LLC showed consistency, professionalism, and genuine care for quality outcomes.
Business response:
Dear ******,We truly appreciate your kind review. Its rewarding to know that our teams professionalism and focus on quality made a positive impact from consultation through completion. Thank you for choosing Evercare Direct LLC.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.2 star rating with 156 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is closed now. It will open on Monday at 9:00 a.m.