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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick, efficient, professional. Those three words describe every interaction I've had with this company. My dishwasher claim was filed online in minutes, approved the same day, and repaired within 48 hours. If you're on the fence about home warranties, Evercare Direct is the one to go with.
Business response:
Dear ***,Thank you for your feedback and for sharing your experience. Were glad to hear your dishwasher claim was handled quickly and efficiently from start to finish. Providing a smooth, professional process is exactly what we aim for, and we appreciate your trust in Evercare Direct and your recommendation.
Had a plumbing leak behind my kitchen wall. Not a fun situation. But from the moment I called Evercare Direct to the moment the plumber finished, I felt supported. They kept me updated throughout and even followed up afterward to make sure everything was okay. Really appreciated that extra step.
Business response:
Dear ****,Thank you for sharing your experience. Were sorry you had to deal with a plumbing leak, but were glad our team was able to support you through the process. Keeping customers informed and following up after service are important parts of what we do, and were happy to hear that made a difference. We appreciate your trust in Evercare Direct and your kind feedback.
I've been a customer for almost two years now and have used the warranty twice. Both times, the experience was hassle-free. The contractors they send are skilled and courteous. It feels like the company actually vets who they work with, and that matters a lot to me.
Business response:
Dear *******,Thank you for your continued trust over the past two years. Were glad to hear both of your experiences were hassle-free and that the contractors met your expectations for skill and professionalism. We take care in working with service providers who deliver quality work and respect our customers homes. We truly appreciate your feedback and your loyalty.
What really impressed me was how upfront they were about everything from day one. No hidden fees, no surprise exclusions. When my garbage disposal needed ***lacing, the *** walked me through the claim step by step. The whole thing was resolved in under 36 hours. Legitimately impressed.
Business response:
Dear ******,Thank you for your thoughtful feedback. Were glad to hear the process was clear and transparent from the start, and that your garbage disposal claim was handled quickly and efficiently. Our goal is to make the claims experience straightforward and stress-free, and we appreciate you taking the time to share your positive experience.
I wasn't sure what to expect from a home warranty company, but Evercare Direct completely changed my perception. When my water heater gave out, they had a technician scheduled within 24 hours. The whole claims process was surprisingly painless. I've recommended them to two neighbors already and would do it again without hesitation.
Business response:
Dear *****,Thank you for sharing your experience. Were glad we were able to make a positive impression and help quickly when your water heater failed. Its great to hear the claims process was smooth and that you felt confident enough to recommend us to others. We truly appreciate your trust in Evercare Direct and your kind feedback.
Theres a noticeable level of care in how Evercare Direct LLC operates. Their team ensured every aspect was handled properly, and their commitment to doing things right really shows.
Business response:
Dear *****,Thank you for your kind feedback. Were glad to hear that you had a positive experience with our team and that our commitment to providing careful and thorough service was evident. We appreciate you taking the time to share your experience.
I would use the words professional, courteous and efficient to describe our experience. I have already informed two of the neighbors about Evercare.
Business response:
Dear ****,Thank you for your kind review! We're glad to hear your experience with Evercare was professional, courteous, and efficient. We also truly appreciate you sharing your experience with your neighbors,your support means a lot to us.
They do not seem like a warranty company but rather a safety net for our household. We are at peace knowing nothing major will put our monthly budget into ruin.
Business response:
Dear *******,Thank you for your kind words! We're so glad to hear our service gives you peace of mind and helps protect your household from unexpected expenses. We truly appreciate your trust in us.
Although our dryer is older, they didn't complain about getting parts for an older machine. They found what was need, and got it working in two days.
Business response:
Dear *******,Thank you for sharing your experience! We understand that older appliances can sometimes present challenges, so were glad our team was able to track down the necessary parts and get your dryer up and running again quickly. We appreciate your trust in us and are always here if you need anything in the future!
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.