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Evercare Direct LLC

1.9

About this business

Location details

398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.9139 reviews
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Kerry E's profile image
Kerry E 
a year ago

No, I got sent a letter about my car warranty expiring.I don't even own the car they are talking about!!?? 

Business response:

To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. 

Sharon W's profile image
Sharon W 
a year ago

Just experience a rude representative from Evercare direct. I called because I received a letter. I asked how did you receive information about my car. I said my car is new and I don't need extended warranty and already purchased some. He said you don't understand and you don't know what you are talking about. He was yelling he said you are not gonna over talk me. HIS NAME IS ******. If I wanted to purchase an extended warranty it will never be from Evercare 

Business response:

To Whom It May Concern:Thank you for sharing your feedback with us. We're sorry to hear that you were dissatisfied with your experience. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We will be having our quality assurance look into this call. Again, we apologize for your experience.Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. 

Cheryl S's profile image
Cheryl S 
a year ago

Company continues to send Time Sensitive letters concerning a vehicle I purchased. This is obnoxious on this amount of literature from this company I received. I did not give permission to Evercare Direct my personal information and choose to be removed from any third party sharing. If this continues, I must take further legal action. 

Business response:

To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. I have confirmed that you have been removed from our list per your request. We apologize if this caused you any inconvenience. Thank you and have a great day. 

Justin R's profile image
Justin R 
a year ago

That you scammed me and I want my money back 

Business response:

To Whom It May Concern:Thank you for bringing your concerns to our attention regarding your experience with our business. We strive for transparency and honesty in all our interactions. We assure you that we do not engage in any fraudulent or deceptive practices. According to our records your policy was canceled on 10/14 and a refund was issued. 

Kesha S's profile image
Kesha S 
a year ago

The reps are rude and don't listen very argumentative eew something needs to be done about this asap 

William G's profile image
William G 
a year ago

Company continues to keep sending me after market warranty coverage information I never asked for and is actually misinformation on their part due to the fact my 2024 auto is still covered for several more years. I have called and asked to be removed from their mailings but they do not remove me. Only foolish, ignorant people buy these worthless warranties and ************* owners cause they're buying junk to begin with. Stay away from these warranty companies, most are crooks. This company should be penalized for their misi... read more

Business response:

To Whom It May Concern:The letter you received is an offer to get your vehicle covered with a vehicle service contract. I have confirmed that you have been removed from our list per your request. We apologize if this caused you any inconvenience. Thank you. 

Debbie B's profile image
Debbie B 
a year ago

I have been sent 3 letters regarding activating our vehicle service contract for a 2022 ***** Blazer. i Have never opened up an account with ********************** and I have NEVER owned a blazer! Stop the harassment NOW! I have placed freezes and fraud alerts on all 3 credit bureaus. ID ********** 

Mary S's profile image
Mary S 
a year ago

These people sent me a letter under false pretense of the ********* dealership I patronize Responce to this notice requested about my vehicle service contract. I never have or never would contact them for any reason whatsoever. And they need to stop sending out their junk mail to people who are not interested in them or their products pretending to be authentic. 

Jason H's profile image
Jason H 
a year ago

Scamming mail to my home address. Claiming that I am liable for repair. Requested personal information under the false pretense of liability. Disreputable company. Laughable practice . 

Frequently asked questions about Evercare Direct LLC

How is Evercare Direct LLC rated?

Evercare Direct LLC has a 1.9 star rating with 139 reviews. 

When is Evercare Direct LLC open?

Evercare Direct LLC is closed now. It will open at 9:00 a.m.