Evercare Direct LLC

3.1

Insurance
Tempe, AZ

About this business

Insurance Auto Insurance

Location details

398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.1239 reviews

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Violet A

3 months ago

My washing machine started leaking mid-cycle and I panicked. One call to Evercare Direct and I felt better immediately. The claims *** was calm, walked me through the process, and a ***air was scheduled for the next morning. Fast, professional, and stress free. Exactly what you want in a crisis.

Business response:

Thank you for your kind review! We're glad we could help quickly and make a stressful situation easier to handle. We appreciate your trust in EverCare and are happy to hear the process was smooth and professional.

Austin J

3 months ago

As a first-time homeowner, I had no idea what a home warranty even was before a family member mentioned Evercare Direct. The onboarding team was incredibly patient, explained everything in plain language, and answered all my questions without making me feel rushed. Great first impression.

Business response:

Thank you for your thoughtful review! We're glad our team could make the onboarding process clear and comfortable for you as a first-time homeowner. We appreciate your trust in EverCare Direct and are happy to have you with us!

William J

4 months ago

Refrigerator compressor went out. Filed a claim Sunday evening, had a callback Monday morning, repair completed by Wednesday. That turnaround is impressive for a major appliance issue. The technician was also incredibly thorough, explaining what failed and why. Great experience overall.

Business response:

Thank you for your review! We're glad to hear your refrigerator claim was handled quickly and that the repair was completed within just a few days. It's great to know the technician provided thorough service and clear explanations. We appreciate your trust in Evercare Direct!

Alexander O

4 months ago

******** service here is a step above. I've called three times once for a question, once for a claim, and once just to update my address and every time the person on the phone was patient, knowledgeable, and genuinely helpful. That consistency is hard to find.

Business response:

Thank you for your kind words! We're thrilled to hear that each interaction with our team has been positive. Providing knowledgeable, patient, and consistent customer service is something we take great pride in. We appreciate your trust in Evercare Direct and thank you for being a valued customer!

Nova M

4 months ago

I run a tight household budget, so unexpected repairs are a nightmare. Evercare Direct has been a genuine lifesaver. The coverage is broad, the pricing is straightforward, and I've never had a claim denied that should have been approved. Transparent and trustworthy.

Business response:

Thank you for your review! We're glad to hear that our coverage has provided peace of mind and helped protect your household budget from unexpected repair costs. Transparency, value, and reliable service are at the heart of what we do, and we appreciate your trust in Evercare Direct. Thank you for being a valued customer!

Ethan L

4 months ago

The pricing is genuinely competitive. I compared four warranty providers before choosing Evercare Direct and their plan offered the most coverage per dollar. But more importantly, the customer service actually lives up to what they advertise. That's rare in this industry.

Business response:

Thank you for your thoughtful review! We're honored that you chose Evercare Direct after carefully comparing your options. Providing strong coverage, competitive value, and customer service that delivers on our promises is what we strive for every day. We appreciate your trust and are grateful for your feedback!

Samuel H

4 months ago

My HVAC system has given me grief for years. Since switching to Evercare Direct's plan, I've had two repairs done at no additional cost beyond my deductible. The techs they send are experienced and professional. I sleep better at night knowing I'm covered.

Business response:

Thank you for sharing your experience! We're glad your coverage has helped take the stress out of ongoing HVAC repairs and provided the peace of mind you deserve. It's great to hear that our service professionals delivered the quality and professionalism you expected. We appreciate your trust in Evercare Direct and your kind feedback!

Pieter K

4 months ago

What I value most is that Evercare Direct doesn't make you feel like a burden when you file a claim. The staff is warm and professional. The coverage paid for a furnace repair that would have cost me well over a thousand dollars out of pocket. The plan has already paid for itself.

Business response:

Thank you for taking the time to share your experience. We're delighted to hear that our team provided warm, professional service and made the claims process straightforward and stress-free. Helping homeowners avoid unexpected repair expenses is exactly why we do what we do, and we're glad your coverage helped with your furnace repair when you needed it most. We appreciate your trust in Evercare Direct and look forward to continuing to serve you. Thank you for being a valued customer!

Isla A

4 months ago

Signed up mostly because my home was aging and I was worried about repair costs. Best decision. The enrollment process took less than ten minutes, my coverage started quickly, and when I needed it, it delivered. The claims team was kind and efficient. Totally worth every *****.

Business response:

Thank you for your wonderful feedback! We're delighted to hear that enrollment was quick and easy and that your coverage was there when you needed it most. Providing efficient service and a positive claims experience is our goal, and we're glad our team delivered. We appreciate your trust in Evercare Direct!