Evercare Direct LLC

Moe M 

on BBB

a year ago

Scam. Sent me a time sensitive letter in the mail saying I would be penalized $300 for private use of my car. The letter used misleading verbiage that made it seem like it came directly from my car manufacturer. I unfortunately signed up for the coverage since the man on the phone told me this was something I was already paying for and I was just renewing it. Lie. I called to cancel once I read the reviews of Evercare on the BBB and the woman on the phone said I was making it up that my letter said I would be penalized $300 ... read more

Rachel B 

on BBB

a year ago

I have received multiple "TIME SENSITIVE" mailers from this company identifying my specific new 2024 car, stating "Our records indicate that you HAVE NOT CONTACTED us to get your service contract up to date"...."you may still have time to activate coverage...'. It even includes an approval number. I finally found in smaller print at the bottom the name identifying this company after wondering if the 3500 I spent already on my extended warranty was cancelling on me. What a misleading predator. 

John M 

on BBB

a year ago

This is clearly a SCAM to extend an auto warranty. They have no affiliation with the auto's manufacturer but the "official business" is intended to deceive. 

Steven V 

on BBB

a year ago

This company are scam artists. Stay away. They are trying to portray themselves from Acura. They have threatening language in the letter. And they suggest there's a $300 penalty for "Private Use"... whatever that is. How do these people sleep at night? 

KC J 

on BBB

a year ago

This is a scam..a letter was sent to me and if you dont read thoroughly you may think it was from your car Manufacturer. In very small print it said Evercare Direct. They are definitely playing on fear and seniors. Dont fall for this scam. I have only owned my vehicle for 2 months. And their trying to sell and extended warranty. This should be illegal. Money grabbers trying to get your money.i never purchase extended warrantys from anyone even the OEM.s. 

Marlyn A 

on BBB

a year ago

After sending a cancellation letter to cancel my policy after my husband charged $1900 on our credit card. I still have not seen the return of my money. Going to go to BBB and put in a complaint. I am also seeing where their license is and complain to the **** office. 

kara e 

on BBB

a year ago

Scam! Are y'all the ones calling me 16 times a day?!?! Please PLEASE delete me from whatever napkin you've written my info on. I bet you'll tell me you "were unable to find my info in your database", seems to be you're favorite response on here. Wonder when we'll see this company appear on an episode of American Greed? 

Edward D 

on BBB

a year ago

Mailing about my 2024 Outback. These mailings are considered illegal by FCPA. It's nothing but a scan to take people's hard earned money. Someone really should *** these people. 

Lee N 

on BBB

a year ago

Deceptive advertising - a letter without a return address nor a business name up front, on a vehicle I purchased a few months ago. When I called the listed number 888-this man picked up the phone talking as if he was still in bed then giving me an absurd quote for my 4/48 extended warranty of $200 a month.. such a waste of time and attention given !!!