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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been receiving notifications from this company for several years and every time it is the same misinformation and false statements about a vehicle I do not own, never owned and will never own. I have called several times and requested to be removed from the mailings and also to have my information removed from their files.Based on previous similar requests I have little to no faith that this will happen. This is now bordering on harassment.
I am now wrapped up in a home warranty scam. Haven't used one bit of service and when i mentioned they are a scam their *** was extremely rude and unprofessional. Cutting me off, and telling me there could only be a partial refund for almost $600 I've paid in with nothing done. I just want out, to wipe my hands clean and get my FULL refund. I have already contacted the State Attorney General and the *********************** in hopes to help myself and other consumers. If I don't get a FULL refund I won't stop at that. I need ... read more
Business response:
To Whom It May Concern:Thank you for sharing your feedback with us. We're sorry to hear that you were dissatisfied with your experience. We apologize for any convenience this has caused. Our records do indicate that someone spoke with you on 10/9 and you agreed to hold off on canceling for now. We do need for you to contact us to get your policy canceled out so they can get started on your pro rated refund. Thank you.
No, I got sent a letter about my car warranty expiring.I don't even own the car they are talking about!!??
Business response:
To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners.
Just experience a rude representative from Evercare direct. I called because I received a letter. I asked how did you receive information about my car. I said my car is new and I don't need extended warranty and already purchased some. He said you don't understand and you don't know what you are talking about. He was yelling he said you are not gonna over talk me. HIS NAME IS ******. If I wanted to purchase an extended warranty it will never be from Evercare
Business response:
To Whom It May Concern:Thank you for sharing your feedback with us. We're sorry to hear that you were dissatisfied with your experience. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We will be having our quality assurance look into this call. Again, we apologize for your experience.Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
Company continues to send Time Sensitive letters concerning a vehicle I purchased. This is obnoxious on this amount of literature from this company I received. I did not give permission to Evercare Direct my personal information and choose to be removed from any third party sharing. If this continues, I must take further legal action.
Business response:
To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. I have confirmed that you have been removed from our list per your request. We apologize if this caused you any inconvenience. Thank you and have a great day.
That you scammed me and I want my money back
Business response:
To Whom It May Concern:Thank you for bringing your concerns to our attention regarding your experience with our business. We strive for transparency and honesty in all our interactions. We assure you that we do not engage in any fraudulent or deceptive practices. According to our records your policy was canceled on 10/14 and a refund was issued.
The reps are rude and don't listen very argumentative eew something needs to be done about this asap
Company continues to keep sending me after market warranty coverage information I never asked for and is actually misinformation on their part due to the fact my 2024 auto is still covered for several more years. I have called and asked to be removed from their mailings but they do not remove me. Only foolish, ignorant people buy these worthless warranties and ************* owners cause they're buying junk to begin with. Stay away from these warranty companies, most are crooks. This company should be penalized for their misi... read more
Business response:
To Whom It May Concern:The letter you received is an offer to get your vehicle covered with a vehicle service contract. I have confirmed that you have been removed from our list per your request. We apologize if this caused you any inconvenience. Thank you.
I have been sent 3 letters regarding activating our vehicle service contract for a 2022 ***** Blazer. i Have never opened up an account with ********************** and I have NEVER owned a blazer! Stop the harassment NOW! I have placed freezes and fraud alerts on all 3 credit bureaus. ID **********
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 1.9 star rating with 141 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.