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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Solid value, responsive team, good contractor network. I've used the warranty for a plumbing issue and an appliance repair both handled well. The pricing hasn't changed unexpectedly, and the renewal process was simple. That kind of reliability is exactly what you want from a service like this.
Business response:
Thank you for your great feedback! We're glad to hear you've had positive experiences with both your plumbing and appliance repair claims. Providing reliable service, transparent pricing, and a simple renewal process is what we strive for. We truly appreciate your trust in EverCare Direct!
My garage door opener motor died and I wasn't even sure if it was covered. Called to ask, and the *** checked my plan right away it was covered. Claim filed in minutes, ***air done the next day. Short and simple but that's exactly what a good warranty experience should be.
Business response:
Thank you for sharing your experience! We're glad our representative was able to quickly confirm your coverage and help you file your claim with ease. It's great to hear that your garage door opener repair was completed promptly and that the process was simple from start to finish. Providing fast, straightforward service is exactly what we strive for. We truly appreciate your trust in EverCare Direct and your thoughtful feedback!
The enrollment specialist I spoke with was thorough without being pushy. She explained the tiers honestly, including what the lower plan didn't cover, and let me make the decision myself. That kind of no pressure approach made me trust the company immediately. And the service has backed that up.
Business response:
Thank you for your thoughtful review! We're so glad to hear that your enrollment specialist provided clear, honest information and gave you the space to choose the plan that best fit your needs. We believe transparency and a no-pressure approach are essential to building trust, and it's wonderful to know your experience with our service has continued to reinforce that confidence. We truly appreciate your support and thank you for choosing us!
I was skeptical of home warranties after a bad experience years ago. A coworker convinced me to try Evercare Direct and I'm genuinely glad I listened. Filing a claim is intuitive, the response time is fast, and the repair quality has been consistently high. My skepticism is gone.
Business response:
Thank you for giving EverCare Direct a chance! We're glad we could earn your trust and that you've had a smooth claims experience with quality service. We truly appreciate your support!
What set Evercare Direct apart for me was their follow through. After my repair was completed, they called to confirm I was satisfied. Nobody does that. It showed they care about the experience, not just closing a ticket. That kind of attention to customer experience earns loyalty.
Business response:
Thank you for your wonderful review! We're glad our follow-up made a difference and that you felt supported throughout the process. We truly appreciate your loyalty and thank you for choosing EverCare Direct!
The technician sent to fix my electrical panel was licensed, professional, and explained everything he did in detail. He even pointed out a separate minor issue and told me how to address it. That kind of thoroughness reflects well on Evercare Direct's contractor vetting process.
Business response:
Thank you for your thoughtful review! We're glad you had a great experience with your technician and that their professionalism and thoroughness made a positive impression. We appreciate your trust in EverCare Direct!
The thing about Evercare Direct is they don't oversell. What they tell you during enrollment is exactly what you get. There are no hidden clauses that pop up when you actually try to file. That honesty is rare and I respect it. My claim was handled exactly as described. Perfect.
Business response:
Thank you for your kind words! We're glad your experience matched what was promised and that your claim went smoothly. We appreciate your trust and thank you for choosing EverCare Direct!
Surprisingly affordable for the level of coverage offered. I went with the mid tier plan and it covers pretty much everything that matters. Had a dryer drum issue last month fully covered, repair done within two days. No complaints whatsoever.
Business response:
Thank you for your great review! We're glad you're happy with your coverage and that your dryer repair was completed quickly and smoothly. We appreciate your support and thank you for choosing EverCare Direct!
I appreciate that when I call, I talk to a real person quickly. No 45 minute hold times, no voice maze. The *** who handled my recent claim actually knew what they were doing and didn't have to transfer me three times. That alone puts Evercare Direct ahead of competitors I've used.
Business response:
Thank you for your kind review! We're happy to hear you had a smooth experience with our team and that your claim was handled efficiently. We appreciate your trust and your support of EverCare Direct!
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.9 star rating with 212 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is closed now. It will open tomorrow at 9:00 a.m.