This profile has been claimed by the business owner or representative.
Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer help from beginning to end. Best company I've worked with like this.
Business response:
Dear Isla,Thank you so much for your positive feedback! Were glad to hear that you received great customer support from beginning to end. We work hard to provide the best service possible, and it means a lot to know your experience reflected that. If you ever need anything in the future, were here to help.Thank you again for choosing us!
Our refrigerator began to leak and I was in a panic since we had just replenished the fridge. I made a claim at night and the next day I already had an appointment.
Business response:
Dear Hannah,Thank you for sharing your experience. Were glad we were able to assist quickly during a stressful situation. Its great to hear that your claim was processed promptly and that you were able to get a service appointment scheduled the very next day. We appreciate your trust in us and are always here to help whenever you need support.
I do not normally write any reviews but Evercare had contacted me after the repair to check that everything was fine. Grateful for the help and follow up.
Business response:
*****,Thank you so much for taking the time to share your feedback! Were thrilled to hear that you were happy with the repair and our follow-up. At Evercare, we strive to ensure every customer feels supported from start to finish, and its great to know we met that goal with you. We truly appreciate your trust in us and your kind words!
I was not forced to wait in line as to when the technician would come. They sent me messages on what was happening and they also gave me notice 30 minutes before showing up. It was a positive customer experience.
Business response:
Dear ****,Thank you for your positive review. Were glad to hear that the communication and scheduling process was smooth and that you received timely updates before the technician arrived. Providing a convenient and stress-free experience is important to us, and were pleased that we were able to meet your expectations. We appreciate your feedback and your trust in our service.
Insurance is one of those things you never want to use, but I'm glad I had Evercare to help. Thanks to their customer service for helping make things easy.
Business response:
*****,Were so glad to hear that our customer service team could help make things simple during a time when you needed support. Thank you for choosing Evercare and for sharing your positive experience.
We had an emergency and needed help quick. I'm used to companies not caring, but this was a rare exception. Big thanks for the excellent help.
Business response:
Jasmine,Were so pleased to hear that our team was able to be there for you during an urgent situation. Providing caring, reliable service is always our goal, and we appreciate your recognition and trust. Thank you for choosing Evercare!
If youre unsure about the benefits, they really are there. Im already seeing more benefits from EverCare Direct than I spent on the plan.
Business response:
Thank you for sharing your feedback! Were thrilled to hear that youre already seeing the benefits of your plan and that its providing value to you. At EverCare Direct, were committed to ensuring our customers get the most out of their coverage, and its great to know its working well for you.If you ever have any questions or need further assistance, dont hesitate to reach out. We're here to help!
I have a policy for my sons car as he has learned to drive. When we tried EverCare before, it wasnt a problem. Knowing hes protected makes me feel good.
Business response:
Thank you for taking the time to share your experience. We are pleased to know that you felt confident in choosing EverCare for your sons coverage as he begins his driving journey. It is always our goal to provide reliable protection and peace of mind for families, and we are grateful for the opportunity to support yours. Should you have any questions or require further assistance in the future, please do not hesitate to contact us.
I have worked with EverCare Direct for 14 months. My alternator was acting up last week and I needed help. They sorted out any problems and paid the shop straight away.
Business response:
Thank you for your feedback and for being a valued EverCare Direct customer over the past 14 months. Were glad to hear that your recent experience went smoothly and that our team was able to assist promptly with your alternator issue. Ensuring quick, hassle-free support is a priority for us, and were pleased we could meet your expectations. Should you need anything in the future, were always here to help.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 2.5 star rating with 182 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.