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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok. Old towels left from previous guest. Door was hard to unlock and lock. Needs some work.
Business response:
Dear Brian, Thank you for evaluating your recent visit to our hotel. We value your comments as it helps us identify how we can enhance our guest satisfaction moving forward. We make every effort to deliver clean, well-maintained, and inspected suites for our arriving guests. Therefore, we sincerely apologize for overlooking some parts while preparing your room. Thank you for bringing this to our attention; we will address this right away to prevent future occurrences. We hope you will consider allowing us to welcome you back... read more
Business response:
Dear Franz, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
Business response:
Dear Leonardo, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
Business response:
Dear Airyonna, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
Horrible check in Waited outside for a long time before I was able to check in with kids
Business response:
Dear Arlene, Thank you for staying with us and sharing your review. We are genuinely sorry for the service issues you experienced during your check-in. Our team will discuss your comments to ensure this does not happen again. Thank you for bringing this to our attention; we are grateful for your patience. We hope you allow us to make this up to you and demonstrate the hospitality you deserve on your next visit. Thanks again for being our guest and sharing your feedback.Sincerely,Hotel Management
Business response:
Dear Yu, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
very dirty dirty towels in the bathroom old building ,people talking loud outside my door had to ask them to go in front of there door to talk loud lady came back and said they had until 10pm to be loud as they want to be super ghetto karen
Business response:
Dear Marco, Thank you for choosing us. Please accept our apologies for the concerns you mentioned. Your valuable comments are shared with the concerned team so that we can improve and ensure they are addressed adequately. We appreciate your business and hope you will consider giving us another try, and we are confident you will see a significant improvement. Sincerely,Hotel Management
Was not able to check in had a reservation email. The clerk wouldn't look at it and was going to charge us double
Business response:
Dear Dan, Thank you for posting a review with us. We were disappointed to read about your experience and apologize for the issues you had with your reservation. We aim to provide exceptional service to our guests; we are truly sorry this was not your experience. Please allow us to look into this, and we will address this appropriately so we are more consistent in our service delivery. We hope to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Business response:
Dear Daniel, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 3.3 star rating with 2,784 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.