Extended Stay America - Albuquerque - Airport

Business response:

Dear Danny, Thank you for taking the time to share feedback about your recent stay. We are sorry about the issue in your room. Although we regularly treat our property, we have contacted our pest control provider to address this immediately and uphold our hotel's high standards. Thank you for bringing this to our attention. We also appreciate you sharing the positive aspects of your visit and hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management 

Business response:

Dear Shawn, We appreciate your feedback. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way.Sincerely,Hotel Management 

Business response:

Dear Charles, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management 

Business response:

Dear Christopher, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management 

Business response:

Dear Catherine, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management 

Business response:

Dear Guest, Please accept our apologies for not meeting your expectations during your stay with us. We assure you that we take all necessary measures to prevent the entry of insects into our premises. Our pest control provider regularly services our hotel to ensure our environment is pest-free. However, we will address this issue with them to ensure they are doing everything to prevent future occurrences. Also, we will relay your comments to our housekeeping department for a thorough review and necessary action. Thank you fo... read more

Business response:

Dear Pedro, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management 

Business response:

Dear Christina, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management 

Business response:

Dear Bradley, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management