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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property was filthy the room smelled like smoke there was blood on the wall and towels there was dust everywhere it was disgusting you get what you pay for Caesar was nice the guy who checked us in that was the only thing enjoyable I will never stay at another extended stay
Business response:
Dear RAQUEL, please accept our apologies for any inconvenience caused by the mentioned issues. We have shared your feedback with our Housekeeping team so these issues do not happen again. We are glad you were satisfied with the service provided by our associate Caesar at the front desk. We do hope you will stay with us another time so we can give you a much more satisfying experience.Sincerely,Hotel Management
Business response:
Dear Donald, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your feedback. Sincerely, Hotel Management
Business response:
Dear Sheree-Ashley, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your feedback. Sincerely, Hotel Management
Not a very clean place and people hanging around outside late at night.
Business response:
Dear Rodolfo, on behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Your feedback is valuable to us, and our housekeeping team is addressing it on a priority basis. Please give us another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Hotel Management
Room not entirely prepared. No towels, washcloths or bar soap. Charged credit card $200 room deposit. Waiting for charge to be removed
Business response:
Dear Donald, Thank you for taking the time to review our hotel. We are disappointed to learn that we may have overlooked a few areas in your room's preparation, and we apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 3.3 star rating with 2,784 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.