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Extended Stay America - Albuquerque - Rio Rancho Blvd.
- Hotels
- Rio Rancho, NM
About this business
Location details
2221 Rio Rancho Blvd. S.E., Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The continental breakfast was disappointing and there wasn’t really anything to eat. No cold cereals, fresh fruit, waffles, your typical breakfast you would see. This place didn’t have anything except coffee and left out overnight food? Also our curtain in our room was like tacked on to a tape look a like and kept coming off. I was so tired I tried to stick it back on to the tackyness part of it tht it kept coming apart. The room looked newly renovated but there were small issues with the room.
Business response:
Dear Guest, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Furthermore, we will share your valuable feedback with our leadership to enhance our breakfast offerings and better align with our guests' preferences.... read more
From the beginning the room was not ready nor clean even after waiting because the room was being cleaned. Never staying here specially with family.
Business response:
Dear Amanda, We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear that your room was not ready upon arrival and did not meet your expectations for cleanliness. We understand how important it is for families to have a comfortable and welcoming environment. Your feedback is vital, and we will address these concerns with our housekeeping team to ensure a more satisfactory experience for future guests. Thank you for sharing your thoughts, and we hope you will consider giving ... read more
Think twice No breakfast, no coffee, had to make many trips to front desk to get each dishes needed.when you reserve a room with a kitchen youd expect there woukd be dishes in the room
Business response:
Dear Diana, Thank you for being our and sharing your feedback online. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. To ensure cleanliness for every guest, we keep the dishware at our front desk. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Thank you for bringing this to our attention, and we look forward to welcoming you back for a better stay in the future.Sincerely,HotelManagement
Elevator was broken.
Business response:
Dear Jose, Thank you for taking the time to share your review. We regret the inconvenience you encountered with the elevator. Your feedback is highly valued, and we assure you that we will promptly address this matter. We are committed to ensuring that your future visits to our establishment are seamless and enjoyable.Sincerely,Hotel Management
The floor was sticky from whatever was used to clean them in the room and they where doing construction on the hotel I was there Labor Day weekend and first thing in the morning at 7am they started hammering and drilling
Business response:
Dear Diana, We extend our sincere gratitude for selecting our hotel and for taking the time to provide feedback on your recent stay. Ensuring an exceptional experience for every guest is our top priority, and we deeply regret the inconvenience you encountered. Please be assured that we will duly address these concerns to prevent any recurrence. We cordially invite you to consider revisiting us, as it would be our pleasure to demonstrate our unwavering commitment to delivering an enjoyable and seamless stay. Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho Blvd.
How is Extended Stay America - Albuquerque - Rio Rancho Blvd. rated?
Extended Stay America - Albuquerque - Rio Rancho Blvd. has a 3.3 star rating with 2,045 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho Blvd. open?
Extended Stay America - Albuquerque - Rio Rancho Blvd. is open now. It will close tomorrow at 12:00 a.m.