Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Anonymous 

on Expedia

6 years ago

I reserved a king suite with handicap. When I arrived they didn't have a king suite with handicap, I was given a deluxe for the same pay. The hotel refused to lower my nightly rate. I will never go to extend stay again 

Anonymous 

on Expedia

6 years ago

Staff was nice but nonsmoking room had smoke detector disabled and ashes on the nightstand. Hair from shaving around bathroom sink not cleaned, hair in tub, surfaces not wiped down and dirty sheet with stains in the fold away bed. Didn’t check in until 11:47pm so there was no reason the room wasn’t cleaned properly. Some sort of body fluid (appeared to be dried blood) on bathroom door and closet area near the bathroom. 

Anonymous 

on Expedia

6 years ago

Very rude staff and the pool was closed over all very bsd experience would want my money back 

Anonymous 

on Expedia

6 years ago

The lobby smelled of sewer. The corridors throughout to the 3rd floor had not been vacuumed in quite a while, full of food scraps and litter. The room had no coffee or even a coffee pot and the desk could supply a coffee pot and coffee if you went to get it but no cream or sugar. The tv was only analog. Couldn’t wait to leave. The only hotel available at the time