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Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
- Hotels
- Atlanta, GA
About this business
Location details
2225 Interstate N. Pkwy. W., Atlanta, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
do NOT stay here. This was one of the worst hotels I’ve ever been in- no actual breakfast- granola bars and packaged muffins that were WET, hotel smelled terrible, the shower was disgusting, terrible experience. I’ve stayed at extended stays before and never had a bad experience. Do NOT stay here.
Business response:
Dear Jessica, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience, and we apologize for not meeting your expectations. Your comments have been constructive in highlighting areas that require our attention, and we will take all necessary measures to ensure that such incidents do not recur in the future. We hope you will revisit so we can show you the visit you deserve.Sincerely,Hotel Management
Hotel sujo, quarto muito antigo com armários quebrados e sujo. Além de ter reservado uma cama queen e me deram um quarto com uma cama de casal.
Business response:
Dear Cesar, Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay. Maintaining cleanliness and ensuring all amenities meet expectations are our priorities. We will address the cleanliness and room assignment issues with our team to prevent recurrence. Your feedback is valuable, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Management
Room was filthy, I dropped my ring and had to move the night stand. Floor was dirty, nightstand was dusty. Trash in the hallways and smelled like pot. We found food in the sink, we got in at 10pm and left at 6am. Breakfast was a joke too. Do not recommend
Business response:
Dear Hunter, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We regret that our complimentary breakfast did not meet your expectations, and we apologize for any inconvenience this may have caused. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Your feedback is much appreciated, and we hope you... read more
dirty underwear in the shower
Business response:
Dear Sydney, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards, and we are very disappointed that this was your experience. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back soon.Sincerely,Hotel Management
Outdated and dirty but no bugs. Was not clean with residue left on tables and floors. Bed was fine. Had everything I needed for a long term stay.
Business response:
Dear Guest, Thank you for sharing your feedback. While we're pleased the bed and long-term amenities met your expectations, we sincerely apologize for any cleanliness issues. This falls below our standards, and we appreciate your understanding. Rest assured, we're addressing these concerns with our housekeeping team to prevent recurrence. Your insights are invaluable, and we look forward to the opportunity to provide an improved experience on your next visit.Sincerely,Hotel Management
From The moment I got there, I knew that it was a big no. They have roaches of all sizes. The linen was dirty and it had a horrible smell. I will never stay there again and I don’t suggest anyone else unless you are super desperate.
Business response:
Dear Denise, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments regarding cleanliness and unpleasant odor. These are distressing and do not reflect the standards we strive to uphold. We understand the importance of a comfortable and pleasant stay and regret that we failed to meet your expectations. Please know that we take your feedback seriously and will address these concerns with our team to prevent future occurrences. Your satisfaction is important to us, and we hope to have t... read more
the smell was terrible , the room smelled awful and the smell of pot was really strong in the hallways
Business response:
Dear christine, Thank you for taking the time to share your experience. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment, so we are sorry that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback. We look forward to welcoming you for the flawless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy
How is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy rated?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy has a 3.2 star rating with 2,269 reviews.
When is Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy open?
Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy is open now. It will close tomorrow at 12:00 a.m.