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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ROACHES! ROACHES IN THE FIRST ROOM. 318. I was given another room 214. Saw a roach in the bathroom. I would not stay there again. I do not have bugs in my home and I will not stay in a hotel that has them either! That is unsanitary!
Business response:
Gwendolyn, thank you for the feedback regarding your stay in our hotel. We are sorry for the insects you encountered in your initial and second room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We regret the frustrations you experienced and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Eles falaram que tinha café da manhã incluso, mas quando fomos tomar café da manhã eles apenas tinha café e mais nada.
I have over 20 bug bites on my body. My face, hands, legs, and arms all have them.
Business response:
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues happening in the future. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Lady at the front desk night shift is a very rude person..no ethics no customer service no nothing person like that should not work with public
Very old and weird smelling property. I would not stay here agai
Business response:
Tiffany, thank you for posting a review of your stay. We apologize for your disappointment with the overall condition of our property and the odor you experienced while you were here. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We're also working with our housekeeping team in order to remove the smell from our property. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Staff is terrible too is ok a little over priced other than that it was fine
Business response:
Thank you for your candid review. We are sorry you didn't experience our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. We were disappointed to read our accommodations did not provide the value you were hoping for. We hope you will give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 1,956 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.