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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sally, thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
ill pass on this location. I was very in easy knowing that someone was trying to access my room, multiple times that night. I couldn’t even sleep that night. The staff is somewhat rude, I ask her about how did some one get a key to my room and she said rudely I didn’t give them a key to your room, which make me think they do that often. It’s a lot of prostitution that going on which also make me feel uncomfortable to be their on a solo experience.
Business response:
Ebonie, we are very sorry for your disappointing stay. Our focus is on the comfort and satisfaction of our guests, and we apologize for any problems that inconvenienced you. Wehave escalated your feedback to our Management Team for immediate attention. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Staff was not at all friendly specially the manager. No drinking water. Vending machine was bad. AC was not working.
Business response:
Thank you for being our guest. We apologize for the issues you had with our staff. We have shared your comments with them to be more diligent going forward. We are also sorry for the problems you faced with the HVAC unit in your room. We would have loved the opportunity to resolve this issue while you were here. We hope to have you back with us again. Sincerely, Hotel Management
Business response:
Jazmin, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Ronald, please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Travis, we are disappointed to learn that we did not meet your expectations. Please accept our apologies for failing to provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management
Expedia took my money and I wasn’t even able to stay that night. I paid for a room and they said it wasn’t on their system so I wasn’t able to check in or anything. Need a full refund
Business response:
Brandon, thank you for choosing our hotel. We are sorry for the issue you experienced with the third-party website and that we were unable to host you this time. We truly hope this unfortunate situation will not prevent you from returning, and that you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 2,052 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.