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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Eles falaram que tinha café da manhã incluso, mas quando fomos tomar café da manhã eles apenas tinha café e mais nada.
I have over 20 bug bites on my body. My face, hands, legs, and arms all have them.
Business response:
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues happening in the future. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Lady at the front desk night shift is a very rude person..no ethics no customer service no nothing person like that should not work with public
Very old and weird smelling property. I would not stay here agai
Business response:
Tiffany, thank you for posting a review of your stay. We apologize for your disappointment with the overall condition of our property and the odor you experienced while you were here. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We're also working with our housekeeping team in order to remove the smell from our property. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Staff is terrible too is ok a little over priced other than that it was fine
Business response:
Thank you for your candid review. We are sorry you didn't experience our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. We were disappointed to read our accommodations did not provide the value you were hoping for. We hope you will give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
Awful The room was dirty and service was horrible
Business response:
Yves, thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality and accommodations to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
This is probably the worst hotel I have ever stayed in yet. I guess you get what you pay for. Dirty towels lipstick all over is evidence enough that they probably didn’t have them washed from previous guest. The breakfast they talk about is nothing more than a few muffins, granola bars, and 2 pots of coffee with one empty. Noisy, old appliances, not pots or pans in room. Room service is at extra charge. Not even paper towel is available.
Business response:
Thank you for reviewing your stay. We apologize for the cleanliness issues you encountered while you were here and for your disappointment with the in-room amenities. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, know our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we cert... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 3.4 star rating with 2,052 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.