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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should have had this time. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
bathroom was dirty and i couldnt take a shower there due to that
Business response:
Thank you for the feedback. We apologize for the cleanliness issue you experienced in your room. Your concerns are discussed with our housekeeping team to ensure no guests experience the same moving forward. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Had to get the key card rekeyed every night we were there. we were there for 3 nights so we were locked out of the room that many times. Then the day we left we got a complaint on us because we were walking to hard in the room. We wont be staying there ever again.
Business response:
Richard, we are sorry for the inconvenience you had due to the keycard. Your feedback will be shared with the appropriate team to ensure this never happens again. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Noisy people above room 101
Business response:
Kathy, thank you for your honest comments about your stay with us. We sincerely apologize for the noise issues you encountered from the guest’s above. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
My 1st room smelled horrible. There was old food and empty beer containers left in the fridge. The hallway on the original floor smelled like meet and the room didn't smell clean. After being moved to another floor, the smell was clean.
Business response:
Kristina, thank you for staying with us. We are sorry for the cleanliness issues you experienced in your initial room and regret the inconvenience caused. We have shared your feedback with our housekeeping team to be more diligent going forward. However, we are glad that we were able to resolve the issue to your satisfaction. We hope to welcome you back soon. Sincerely, Hotel Management
The lady checking us in was very rude and did not want to listen to us. She kept telling us we did not have a reservation, when she was the one not checking correctly. She kept putting our last name in the first name spot.
Business response:
We cannot apologize enough for the service issue you experienced when staying at our hotel. This is not the way we would like our guests to leave with, so your feedback has been discussed with the entire team to ensure we deliver better service and treat every guest with the warmth they deserve. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 3.6 star rating with 2,398 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.