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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk lady was GREAT, very kind and helpful. Only issue was homeless people sleeping in the entry area
Business response:
Thomas, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
This hotel is close to DT and easy to get to.
Nice! Very nice staff. Room was very clean. Comfortable stay. Thanks!
Business response:
Ronnie, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A possibility. Not first choice on next visit. I chose this hotel based on its proximity to downtown, and also to a restaurant I wanted to try while I was in town. While it was good enough, and pretty much in line with what I expected, given the price, it could stand to have some updating done. My toilet flushed in an only lackluster manner, and the second morning, I discovered an ant camped out on my soap in the shower. Not sure that I'd revisit this spot, but it was convenient.
Business response:
Nate, thank you for being our guest. We are glad to read you had an overall satisfactory visit and that our location was perfect for your needs. However, we are sorry for the housekeeping and maintenance issues you experienced in your room. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Great location, new property and very clean
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,803 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.