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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value Check in and check out staff were friendly and helpful. Hotel was good value for area, especially the free parking. We were able to walk to the popular areas by crossing a pedestrian bridge across the river - about a 15 minute walk to 6th street. The coin laundry in the hotel was also convenient.
Business response:
Dear Guest, thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to read you loved our front desk service and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great location at a fair price! Great location at a fair price. Having a kitchen area and full fridge was very helpful. We were able to walk to the park as well as downtown without any need to drive. Enjoyed our stay.
Business response:
Steven, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our well-equipped kitchen and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear lovely comments from our guests. It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management
Nice, clean. Excellent location in near downtown and SoCo. Good value.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is so lovely to hear how much you enjoyed your stay, and we are happy you were impressed with our convenient location and our clean suites. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very limited on morning food. Could be enhanced somewhat.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you enjoyed your time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Van dos veces que reservo ese hotel y cuando hago él check in me mandan a una habitación sucia, no hacen la limpieza diario
Business response:
Jose, thank you for your feedback, we are sorry for the disappointment you had with our service and hotel policy. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. As we offer weekly housekeeping services, these services are always available upon request for a nominal fee. We have shared your comments with our team to ensure clear communications going forward. Thank you again, and we hope to serve you better in t... read more
Loved the hotel , very nice and clean and close to 6th street . Besides the front the desk black lady was very rude with a bad attitude .
Business response:
Jennifer, thank you for the feedback about your stay at Extended Stay America. We are happy you loved our convenient location close to 6th street and had a comfortable stay. However, we are sorry you didn't experience our staff at their best and have followed up with our team to make sure we do not disappoint you in the future. Thank you again, and we look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,776 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.