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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property was walking distance from restaurants and attractions
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Our stay was very comfortable and close to everything. I’d recommended it!
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you had a pleasant time with us and that our location worked well for you. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
The location was good. The place is kind of run down. It has a real worn and tired look. No fan in the bathroom and bad water pressure. I liked that the air conditioner was quiet so I could sleep. The staff was very nice and helpful, which made up for the unappealing decor. The "continental breakfast was granola bars and coffee. I bought my own breakfast food.
Business response:
Thank you for reviewing your stay. We are pleased to know you liked our location and that you appreciated our associates. However, we are sorry about the maintenance issue you had in the bathroom. We have shared your feedback with the appropriate team. Thank you once more for your feedback. We would love to have you stay with us again! Sincerely, Hotel Management
Great Place to Crash It’s great if you won’t be spending much time in the room. It was clean and you must ask for a coffee maker if you want to make your own coffee in the room.
Business response:
Andrew, it was a pleasure having you as our guest at Extended Stay America. We appreciate your kind words and compliments regarding your stay. We strive to make our guests' travel needs as easy as possible during their visit, and we are happy we could assist you. Thank you again for staying with us - we appreciate your business! Sincerely, Hotel Management
convenient for walking into Austn. Bit run down and room pretty basic. Breakfast was a misnomer! a cereal bar and spme Make iit yourself grits
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our location and that you had a pleasant visit. However, we are sorry we missed meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,806 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.