Extended Stay America - Austin - Northwest - Research Park

David 

on Expedia

9 years ago

The main elevator and exit door, didn't work through out my stay. The pool was out of service also. Their so advertised continental breakfast was nothing more than coffee and muffins and to top things of, they were out of sugar for a couple of days. It just seems that there a few things out but nobody ever paid any attention to this things. 

Pam 

on Expedia

9 years ago

Not good! I was very insecure while staying here. The room was filthy (stains on the chairs and walls). 

Anonymous 

on Expedia

9 years ago

Dirtiness everywhere Hotel is not clean at all. I had to change 3 rooms in two days because of flies in the rooms 

liza 

on Expedia

9 years ago

Terrible all around No one at front desk for late check in, then clerk was really rude, the non-smoking room stunk, the toilet was leaking, they were rude when I called to notify them, they said they would get back to me and never did, then thy were rude when I had them change my room.. Horrible experience! 

Dissapointed 

on Expedia

9 years ago

Not a hotel,, an apartment Lobby desk was seldom occupied. Mattress was bottom of the line,, not much padding. Bottom sheet was not fitted,, one rollover and the bottom sheet was out of place. I won't stay at this chain again. 

Zoomerman 

on Expedia

9 years ago

NEVER again! Supposed to stay 2 nights and checked out after 1, so I would not feel as guilty for pre-paying for $185. Room was atrocious and smelled "old" , stiff beding and towels, slept ON the bed and still felt itchy. Bathroom counter, front wood piece fell off as I was standing at the counter. The tub/shower had what appeared to be mold/mildew all over the tile, which was also chipped and cracked in spots. Kitchen counter was stained, cabinets dirty and had ants crawling, the stove burners were filthy! Even the iron was... read more

Samuel 

on Expedia

10 years ago

Hotel do Meh Room was dirty. Staff was friendly, but there was always a long line at the counter, sine only 2 people worked at any given time. The "breakfast" wasn't really worth it, although the coffee was surprisingly good. The bed was a squeaky rock and the pillows were aweful. However, for $80.00 a night it was priced correctly. 

Nova 

on Expedia

10 years ago

The hotel is in serious need of a deep cleaning. One of the dirtiest hotels I've stayed at, especially for the price. Mildew in the shower, the bed cover was dingy. The shower plumbing sounded like it was going to bust out of the wall. 

alex 

on Expedia

10 years ago

awful stay a long hair on the bed, sticky floor in the bathroom, yellow stain on the loo,dusty lightstand,very loud noise everytime next door use toilet.